American Tire Depot

Great experience! Fast service. Good prices
Apr 4th, 2024

Really fast service
Apr 3rd, 2024

Everything was fantastic. Great job
Mar 29th, 2024

My experience with American Tire Deport was great. I was in/out in a very short time, great price and warranty service. Very satisfied That review was unfortunately very erroneous. It was an in/out very satisfying visit. That was because they were getting paid. When it came time for my scheduled tire rotations, I had to repeated come back because they didn't have time. One was even with managers ok to come and he'll take care of my needs. I went back, manager wasn't there to take care of me and neither would repair personnel said it would be three hrs before they can get to it. DO NOT BUY OR PAY FOR ANY SERVICES, ANYTHING FROM THIS TIRE COMPANY. THEY'RE NOT TRUSTWORTY AFTER THEY GET YOUR MONEY. NEVER DID GET MY TIRE ROTATION. I PAID SOMEONE ELSE TO DO IT.
Apr 8th, 2024

I took my truck in to get tires put on and when I picked up the truck less than 12 hours later I woke up to a flat tire. I took my truck to a local gas station to get air as the tire was extremely low, but still drivable, and was told by the technician that my valve stems were extremely filthy and since I had just gotten tires the day before they shouldve been replaced. I called the service center to ask if they had time to service my truck as I had work to do that day. They told me to bring my truck in and that they would take care of it. As I left the mechanic shop, they replaced one valve stem and sent me on my way hours later I received another flat tire on a different tire at this point. I was in a completely different area so I had to find a sister location that could help me. This location had me wait four hours before the repair could be completed. This cost my company, considerable amount of time and money due to the inconvenience. at this point, the company told me that my valve stems should have been completely replaced when I got the tires installed, which is the second person to tell me this within a few hours I then called the head representative Jason, in order to rectify the situation and receive compensation for the inconvenience. He explained to me that I need to go to the original location to get all my valve stems replaced by the shop that did the work originally, and that compensation would be made. Upon arriving, the only compensation that was offered was a discount on the next set of tires which I declined. As I was completely disappointed, with the overall service and competence of the shop, I had no choice, but to decline any future business with this company. I would advise anyone looking to purchase tires to think long and hard before using this company at this specific location due to their lack of confidence and honesty. I say this because I was told after the fact that they dont replace valve stems because they cost $80 apiece. I found out later that the valve stems are compatible with the air pressure sensors that come on the truck and that the valve stems are compatible with the sensors that are stuck on my truck. They did not have the sensors in stock and did not bother to order them when ordering my tires. Instead they used over five year old valve, stems with brand new tires and sent me on my way. This is a extremely dangerous safety hazard which is why I am posting this negative review.
Apr 5th, 2024