Jenny Cleaners
-
1314 Saratoga Ave
San Jose, CA 95129 - 408-244-0199
Hours
Chamber Rating
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Zahrah Mogri
I love this place. They have gotten out some really terrible stains (think greasy and chocolate from wedding attire) and do very clean alteration work.
Dec 11th, 2022 -
Laurel Sanborn
Excellent customer service and beautiful job cleaning my throw, a cashmere sweater, and a silk blouse. Highly recommend!
Oct 29th, 2022 -
Momoko K.
Don't go. It's a Cash Only store, and really bad service and experience! The spots are still there after her "clean". She doesn't have machine in store so it costs more since they use other vendor to clean them also takes longer time for clothes come back. I checked Google review saw it has 5 stars so I decided to try but I just realized these reviews are years ago maybe the owner changed. It was my first time also will be the last time.
Sep 12th, 2022 -
Seasee S
Dont go. Its a Cash Only store, and really bad service and experience! The spots are still there after her clean. She doesnt have machine in store so it costs more since they use other vendor to clean them also takes longer time for clothes come back. I checked Google review saw it has 5 stars so I decided to try but I just realized these reviews are years ago maybe the owner changed. It was my first time also will be the last time.
Sep 11th, 2022 -
Good C.
This place, there were bad experiences for a friend and myself.My friend called there a few weeks ago. The employee answering was "Rose", as the owner was out of town.As my friend was trying to get a question in, Rose did not have an answer (regarding the type and chemicals used in the cleaning) my friend asked if and she would forward the question to the owner... Well two weeks later no call back from anybody there. Also, this Rose person seemed to want to shrug my friend off and not want to talk anymore, kind of blow off the customer.In my case, there was the same person. I took my suit in. She did not write my phone number, so that they can call me when this was to be ready. So, no text message or call, from them, as follow-up. Another place nearby in Campbell is more professional and does the notification as part of the customer fulfillment process. I had to call the morning of the work promised, to make sure.Also, when I arrived to pick-up the garments, I wanted to pay with my credit card...The employee, Rose, said that because of COVID-19 that they did not use credit cards. So, I had to pay cash. The cash has lots of germs and possible viruses. Then she gave me my change, with cash she had in her hands, and of course a high probability of viruses with the contact of the case.I will not go there again. They lost my further business, and also my friend's potential business. Customers in West SJ and Campbell need to be very diligent about who to give your business to.
Aug 30th, 2021
Contact Info
- 408-244-0199
Questions & Answers
Q What is the phone number for Jenny Cleaners?
A The phone number for Jenny Cleaners is: 408-244-0199.
Q Where is Jenny Cleaners located?
A Jenny Cleaners is located at 1314 Saratoga Ave, San Jose, CA 95129
Q What days are Jenny Cleaners open?
A Jenny Cleaners is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: Closed
Wednesday: 9:00 AM - 6:00 PM
Q How is Jenny Cleaners rated?
A Jenny Cleaners has a 3.3 Star Rating from 12 reviewers.
Hours
Related Categories
Ratings and Reviews
Jenny Cleaners
Overall Rating
Overall Rating
( 12 Reviews )Zahrah Mogri on Google
I love this place. They have gotten out some really terrible stains (think greasy and chocolate from wedding attire) and do very clean alteration work.
Laurel Sanborn on Google
Excellent customer service and beautiful job cleaning my throw, a cashmere sweater, and a silk blouse. Highly recommend!
Momoko K. on Yelp
Don't go. It's a Cash Only store, and really bad service and experience! The spots are still there after her "clean". She doesn't have machine in store so it costs more since they use other vendor to clean them also takes longer time for clothes come back. I checked Google review saw it has 5 stars so I decided to try but I just realized these reviews are years ago maybe the owner changed. It was my first time also will be the last time.
Seasee S on Google
Dont go. Its a Cash Only store, and really bad service and experience! The spots are still there after her clean. She doesnt have machine in store so it costs more since they use other vendor to clean them also takes longer time for clothes come back. I checked Google review saw it has 5 stars so I decided to try but I just realized these reviews are years ago maybe the owner changed. It was my first time also will be the last time.
Good C. on Yelp
This place, there were bad experiences for a friend and myself.My friend called there a few weeks ago. The employee answering was "Rose", as the owner was out of town.As my friend was trying to get a question in, Rose did not have an answer (regarding the type and chemicals used in the cleaning) my friend asked if and she would forward the question to the owner... Well two weeks later no call back from anybody there. Also, this Rose person seemed to want to shrug my friend off and not want to talk anymore, kind of blow off the customer.In my case, there was the same person. I took my suit in. She did not write my phone number, so that they can call me when this was to be ready. So, no text message or call, from them, as follow-up. Another place nearby in Campbell is more professional and does the notification as part of the customer fulfillment process. I had to call the morning of the work promised, to make sure.Also, when I arrived to pick-up the garments, I wanted to pay with my credit card...The employee, Rose, said that because of COVID-19 that they did not use credit cards. So, I had to pay cash. The cash has lots of germs and possible viruses. Then she gave me my change, with cash she had in her hands, and of course a high probability of viruses with the contact of the case.I will not go there again. They lost my further business, and also my friend's potential business. Customers in West SJ and Campbell need to be very diligent about who to give your business to.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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