JP Cleaners & Alterations

JP cleaners got back to me super fast about altering a bridesmaid dress. I let them know I needed it ready in a short time frame and they said it wasn't a problem. They fit me in an appointment shortly after reaching out and she was able to make simple adjustments with straps which made me realize I didn't really need to get it altered! She said if I really wanted to, she could make some more adjustments but it wasn't really necessary. I really appreciated her honesty instead of just trying to take my money. Will definitely be coming back!
Dec 7th, 2022

I came to JP with 5 pairs of jeans, a pair of pants and a dress.  I was looking for somewhere closer.  My regular place seems far these days and all alterations are a ton of money - $17 a hem now on average.The woman there hemmed one leg and I explained that I've had trouble in the past and would like if she could pin both legs.  She let me know it didn't matter that it would be fine.  I explained that I am either anatomically incorrect or lean funny but would appreciate if she measured both.  She did a half eye-roll but did so.  Then as I came out with the next pair she was measuring the inseams of my pants to explain to me and even demonstrate that I was wrong and that it didn't matter.  I couldn't believe it was this important to show me that I was an idiot over a pair of jeans and one safety pin but explained that my experience was different and I do appreciate.....Before I had finished the sentence she had pulled the curtain closed on my face with a snap.  UM, BYE!Ended up taking the pants to my local dry cleaner walking distance from my house and they all look great.  The woman had no problem looking at both legs, no matter how ridiculous she might have thought the request was.  I took the dress back to my expensive alterations on Bascom and that looks good too.  Good lord.  Customer service anyone? Or maybe just manners....
Nov 27th, 2022

DONT GO HERE!!! I dropped off my suits and dress shirt for cleaning after our wedding. The dress shirt and vest had stains from a flower lei. When I brought the items to the store, the i showed the lady the stains and asked if she could clean it. She said yes and proceeded to throw all my stuff in the laundry basket and charged me. I paid and left. My wife picked up the items a week later and they didn't say anything regarding the clothes. When I checked my suits and shirts, I noticed the stains were still there with a notice saying the stains couldn't be removed. The stains are clearly still there on the shirt and vest. So I called back and James picked up.James said they tried to clean it and it couldn't come off so they didn't charge me for stain cleaning. But they already charged me for the cleaning fee upon drop off? And then he stated to me that they didn't charge me an ADDITIONAL fee for stains. But when I dropped off the items the lady didn't mention anything regarding a no guarantee  that the stains would come out. She clearly said yes she could clean the stains and that was if. But now all of a sudden they don't guarantee it. So I asked James what it was that I paid for? To have them throw it in the laundry like I could have done? And he said he can try to clean it again but "no guarantee". Don't waste your time and money. Service is horrible. They chose not to even tell my wife about the stains. They left it to to be a unpleasant surprise for me. Wasted money and time on my end
Oct 3rd, 2022

Amazing service, quality of work and attention to detail!! I brought in a bridesmaid dress that needed A LOT of work. JP cleaners not only fixed my dress right in time for my event they went above and beyond to make sure I was satisfied with my dress before leaving the shop. My new go to spot for any alteration! Thank you guys so much!!
Sep 13th, 2022

I am so happy to find a new place to get my clothes hemmed! The owners are so sweet and kind! Definitely coming back for short boys like me who continuously need to get their clothes altered.
Aug 26th, 2022