Pelle Heating & Air Conditioning

Not even a single star worth !! cheating customers by all means . Initially they confirmed there will be no charge to quote for HVAC replacement. And a person sent by company, himself only chatted with us for while and then charge $185$ for advice given on thermostats and mark it as a service charge. We are not moving forward with them after this, just imagine what all hidden charges and how many lies can be there further. !! IF YOU WANT TO EMIT MONEY ASK STRAIGHT FORWARD, DO NOT FOOL YOUR CUSTOMERS.
Feb 2nd, 2024

Dec 1st, 2023

I came across Pelle based on a recommendation from a neighbor. They have done a ton of work for me including 1 full AC / Furnace, 1 heat pump for my family room, a HRV, and 1 heat pump for my office. Excellent quality and responsiveness. Have had stellar communication with Steve - his team comes out and fixed any issues and provided me with the excellent level of service. They will continue to be my go-to guys for all of my HVAC needs and will be who i recommend to all of my neighbors and friends. A++++ Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system installation, Install thermostat, HVAC duct & vent installation, Repair HVAC, Install AC, Ductless heating & A/C services
Sep 6th, 2023

They know what they are doing. Quick, reasonable and efficient. I would highly recommend them. Plus, two months after install they did a follow up and adjusted my system + educated me on my system. (Thanks, Charles!)
Aug 23rd, 2023

Pelle is an amazing company and I would have no hesitation recommending them to others to work with for their heating or cooling needs. My project was very complex and operated on a timeline that Pelle accommodated, but in reality, no reasonable business should have been expected to accommodate. They installed a 5-zone Mitsubishi mini-split system at my home in San Jose. Since I was undergoing a whole house remodel at the time, they were able to work with my contractor to install part of the system before the drywall went up and once the remodel was near finished, they were able to wrap up the rest of the project. Not only was their installation top-notch, their customer service after the system went live was also impressive. Like any mechanical system, somethings may not work quite right out of the box, and they have been amazing with responding to questions and providing followup visits to optimize my system. My wife, who loves an air-conditioned home, is appreciative of the service, so thank you!
Aug 31st, 2023