AB-JDD Plumbing & Heating

Services: Drain cleaning, Sewer cleaning, Outdoor plumbing system repair
Apr 30th, 2023

Feb 16th, 2023

A guy from this company came to clean my house sewer pipe to the street section which belongs to the city of Cupertino. It should be cleaned every year since the tree roots grows into it. When I looked into the sewer pipe opening, I saw spider webs spanning across the diameters of the sewer pipe with tree leaves on it. It is normal since the pipe opening cover (with air holes) was not opened for a year and spiders like the safe place to live. The guy then pull down a buck of water into the sewer pipe, waited for 30 seconds, and then put the drain cover back. I said, "wait, you need to clean the pipe using snake". He said, I already cleaned it. I then said, "It is impossible since I saw spider webs with leaves in the the pipe. How do the spider webs insider the pipe survive the snake?" He said, "snake can go through the spider ". Come on, this is a 4 inch wide pipe, a professional snake with a 3 inch steel blades should destroy anything on its way. The spider webs inside the openings should be completely gone if he really did his job. He then said, "do you want me to clean it again? I will charge you the second time." What? He obviously did not do it in the first place, and now he want to charge me twice? What a cheating company! The thing is, this section of pipe belongs to city of Cupertino. This company wants to charge the city twice for one service job. City of Cupertino gets ripped of by this Abjdd plumbing company. I will report to the city and the city should find another reputable plumbing company for it's contract work. Period.
Apr 14th, 2022

Service: Sewer cleaning
Mar 12th, 2022

Aug 17th, 2021