Wells Fargo Bank

I've been banking with Wells Fargo on and off for about 16 years now and the service has just declined over the years from Oakland too Castro Valley kinda sad especially at this location finally switched banks today best decision I did.
Nov 28th, 2023

Two branches stated their systems down and no exact time to resume today 10/10/23
Oct 18th, 2023

The older Asian lady always cuts me off 100$ short and staff dont even believe me! Cant even go make a cashiers check for my rent without peace. That lady needs to be checked
Oct 9th, 2023

I've banked with Wells Fargo since 1989 and am about to close my 4 checking and 5 savings accounts. We had an appointment with the San Lorenzo Branch and the whole experience was useless. I waited a week for this appointment to open another account for my minor son and we ended up leaving without opening an account. Even though this branch is within walking distance of my home, I'll have to travel to surrounding cities to bank with someone else, it's worth the trip to avoid going here.
Jul 25th, 2023

This has to be the worst branch - Came in and opened high yield savings account with promotional interest. Derek (banker) opened account with me. Fast forward three months later I came to redeem interest accrued and was told that the promotion was never given..complete scam. He said it was my fault? Manager (Kathy) got defensive & assured it will be escalated and amended in 10 days. District manager (Dustin) also reiterated the same to me. Havent heard from him since. Now over one month later nothing has been made whole and the account STILL hasnt been given promised promotional rate. I am shocked any one would bank here and can only believe how many other people have fallen for the scammy promotions. TLDR: if you like to lied to scammed out of money, lied to your face, and given the run around without any type of consequences. This is the Wells Fargo bank for you
Feb 24th, 2024