Scandinavian Designs Furniture

Beware - purchase at San Mateo only if you want to (1) wait 45 minutes while they make multiple errors, charge you the wrong price and forget to order items for large purchases (2) wait an an extra week for delivery because they forget to notify you. The physical store is GREAT... but the new sales associates and store manager are respectively untrained and completely unfeeling after wasting hours and weeks of your time. Scandinavian Design charges premium/high-end prices but San Mateo gives low-end customer service. Shop online or go to the San Jose branch where we had a positive buying experience.
Jun 11th, 2024

We bought chair of stressless product. delivered without a box and no cover in truck. (When I bought the same chair at another store came a covered and packed.)There are a few scratches damages. It was shocked. You should treat it more carefully and Don't use it roughly. I dont like this store.
May 23rd, 2024

Typical furniture store look and feel. Sunday free street parking was convenient
May 11th, 2024

We received surprisingly bad service at this location. We wanted to buy rugs and they wouldnt take them down for us to see them unless we bought them (the rugs were hung and folded in half). Some also were final sale so technically youd have to buy a rug without seeing it on the floor and cant even return it. The store manger was there sitting on his phone on a couch and seemed very unwilling to even talk to us or to the person helping us. I expect better service from one of our favorite stores. Wont be coming back to this location.
Apr 19th, 2024

Apr 16th, 2024