Dr. Jessica Simpson Allsafe medical group

I love my obygn it's awesome and they arrived very friendly and wonderful staff work at allsafe I have no complaints and give them a 10/10 and would defeat refer anyone over to this company.
Nov 10th, 2023

Rude receptionist. Will hang up on you when trying to make an appointment.
Aug 18th, 2023

Leaving a review here since this is the result that pops up first for this clinic's location. 5 stars for Dr. Elbert Chang because he takes a holistic approach, takes the time to thoroughly provide education & address concerns, & is very approachable. However, AllSafe as a clinic is terribly run with outsourced medical assistants. Checking into appointments take forever with only 1 person at the front desk who also walks people in. It's clear they cut costs to be able to undercut competitor bids to contract with Optum. Moreover, having a good doctor means nothing if you can't get an appointment. They were supposed to schedule me in Oct and didn't notify me of a tentative appointment for 2 months out until I followed up. There was so much back and forth and rescheduling on their end. They then told me there wasn't any availability until end of March and offered to put me on a cancellation list when I should've already been placed on a cancellation list in Oct. That is extreme negligence and disorganization when I've already been waiting over 2 months. To expect me to wait 5.5 months when I'm in high need of a procedure is utterly irresponsible. Save yourself the time and prioritize your health by going elsewhere. Edit: They keep texting me appt reminders for when I was initially scheduled, further wasting my time & crushing my hopes because their "appointment scheduling team wasn't notified of the cancellation". Ugh, I never even had an appointment in the first place. Worst medical agency ever. Thank you AllSafe for putting my health at risk and making me repeat this process a 3rd time to obtain a simple medical procedure. I'll be sure to avoid all doctors from your agency due to your incompetence.
Dec 22nd, 2023