Children's Village
-
1510 Brookhollow Dr
Santa Ana, CA 92705 - 714-751-5437
Hours
Chamber Rating
-
Astrid Hilgert
I had my 2 year old and my 5 month old start at Children's Village. I could have not been happier of the individualized care they received. They were greeted by name and smiles daily and made me feel very comfortable leaving my kids.
Jan 18th, 2024 -
Bev I.
In addition to our recent review, I would be remiss if we did not express our gratitude to our granddaughter's previous teachers and aides at Childrens Village. Miss Sarah, Miss Flo, Miss Maria and Miss Erin. Loving, attentive and kind, they all prepared our granddaughter by helping her feel confident and comfortable. Thank you Childrens Village.
Mar 22nd, 2023 -
Kimberly Ortiz
My son went to this daycare since he was almost 2 years old , he is now 6. He learned so much and we are grateful for all the wonderful staff. we love this place.
Jan 31st, 2023 -
Allie R.
We LOVE children's village!!!!!! Can't say enough good things about the teachers, the classrooms, everything about this place is just wonderful.
Oct 28th, 2022 -
Joshua E.
Cliff Notes: Children's Village staff lacks accountability and integrity; the Owner does not facilitate a safe and transparent environment. If you care about your and your child's well-being and mental health, please stay far away from this place. There have been multiple occurrences where I've picked up my son at the end of the day from this place with cuts, bruises, and soiled diapers. Each time, the staff couldn't provide any explanations. At this point, it's apparent that the staff isn't very attentive. Unfortunately, there's one incident that ultimately led us to the decision to take our son out of Children's Village. This past Wednesday, when our 3-year-old son came home from daycare, we noticed that he was very uncomfortable and needed to use the restroom. My wife noticed that our son's pull-up diaper was extremely full and twisted backward, in between his buttocks. The front was worn correctly, but the pull was twisted in between his legs and inside-out on the back. The sides of the pull-up appeared to be separated and reattached. The following morning, we spoke to one of the teachers and she appeared to be confused and horrified by the photos that we shared. She was unable to give us an answer as to why this would happen. She told us that their potty training procedure was to have the child pull down their pull-up diaper-like underwear and they are always supervised by a teacher. She told us that something like this could never happen. Pull-ups are not designed to go up that way. We were unable to speak to the director since they weren't there. A few hours later, we received a call from his teacher and were given empty apologies with no explanation as usual. We requested to speak with the owner, Barbara. She drew the conclusion that our son took off his own diaper and twisted it himself. This is completely contradicting what we were just told about their potty training procedures. We have been potty training our son for the past couple of months, and he doesn't separate his pull-up and twist it himself. Overall, this highly concerning. We had no idea how his diaper was twisted and causing him discomfort. Barbara refused to provide a solid explanation. She admitted that she and the staff had no idea how that happened. If someone was really supervising, this would be a very simple explanation. We're in emotional distress and are led to assume the worst, based on the lack of accountability and answers from the staff. Our son has even said that he doesn't want to go back to Children's Village. This is totally unacceptable and disgusting.
Aug 5th, 2022
Contact Info
- 714-751-5437
Questions & Answers
Q What is the phone number for Children's Village?
A The phone number for Children's Village is: 714-751-5437.
Q Where is Children's Village located?
A Children's Village is located at 1510 Brookhollow Dr, Santa Ana, CA 92705
Q What is the internet address for Children's Village?
A The website (URL) for Children's Village is: http://childrensvillagepreschool.com/
Q How big is Children's Village?
A Children's Village employs approximately 20+ people.
Q What days are Children's Village open?
A Children's Village is open:
Tuesday: 6:30 AM - 6:00 PM
Wednesday: 6:30 AM - 6:00 PM
Thursday: 6:30 AM - 6:00 PM
Friday: 6:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 6:30 AM - 6:00 PM
Q How is Children's Village rated?
A Children's Village has a 4.1 Star Rating from 18 reviewers.
Hours
Related Categories
Ratings and Reviews
Children's Village
Overall Rating
Overall Rating
( 18 Reviews )Astrid Hilgert on Google
I had my 2 year old and my 5 month old start at Children's Village. I could have not been happier of the individualized care they received. They were greeted by name and smiles daily and made me feel very comfortable leaving my kids.
Bev I. on Yelp
In addition to our recent review, I would be remiss if we did not express our gratitude to our granddaughter's previous teachers and aides at Childrens Village. Miss Sarah, Miss Flo, Miss Maria and Miss Erin. Loving, attentive and kind, they all prepared our granddaughter by helping her feel confident and comfortable. Thank you Childrens Village.
Kimberly Ortiz on Google
My son went to this daycare since he was almost 2 years old , he is now 6. He learned so much and we are grateful for all the wonderful staff. we love this place.
Allie R. on Yelp
We LOVE children's village!!!!!! Can't say enough good things about the teachers, the classrooms, everything about this place is just wonderful.
Joshua E. on Yelp
Cliff Notes: Children's Village staff lacks accountability and integrity; the Owner does not facilitate a safe and transparent environment. If you care about your and your child's well-being and mental health, please stay far away from this place. There have been multiple occurrences where I've picked up my son at the end of the day from this place with cuts, bruises, and soiled diapers. Each time, the staff couldn't provide any explanations. At this point, it's apparent that the staff isn't very attentive. Unfortunately, there's one incident that ultimately led us to the decision to take our son out of Children's Village. This past Wednesday, when our 3-year-old son came home from daycare, we noticed that he was very uncomfortable and needed to use the restroom. My wife noticed that our son's pull-up diaper was extremely full and twisted backward, in between his buttocks. The front was worn correctly, but the pull was twisted in between his legs and inside-out on the back. The sides of the pull-up appeared to be separated and reattached. The following morning, we spoke to one of the teachers and she appeared to be confused and horrified by the photos that we shared. She was unable to give us an answer as to why this would happen. She told us that their potty training procedure was to have the child pull down their pull-up diaper-like underwear and they are always supervised by a teacher. She told us that something like this could never happen. Pull-ups are not designed to go up that way. We were unable to speak to the director since they weren't there. A few hours later, we received a call from his teacher and were given empty apologies with no explanation as usual. We requested to speak with the owner, Barbara. She drew the conclusion that our son took off his own diaper and twisted it himself. This is completely contradicting what we were just told about their potty training procedures. We have been potty training our son for the past couple of months, and he doesn't separate his pull-up and twist it himself. Overall, this highly concerning. We had no idea how his diaper was twisted and causing him discomfort. Barbara refused to provide a solid explanation. She admitted that she and the staff had no idea how that happened. If someone was really supervising, this would be a very simple explanation. We're in emotional distress and are led to assume the worst, based on the lack of accountability and answers from the staff. Our son has even said that he doesn't want to go back to Children's Village. This is totally unacceptable and disgusting.
Overall Rating
Overall Rating
( 18 Reviews )Write a Review
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