Verizon

Mar 26th, 2024

Terrible. My I phone 7 was disabled after updating. Nothing they could do they said . 2 workers on either side of me talking to each other playing Mario cart with each other me in between. They said I need a new phone or new contract.. I walked out phone held hostage. Not signing anything. Very unprofessional.
Feb 28th, 2024

My 15 year old son who is an A+ student : mom they are just working off the script .. This country will never move forward if people dont start using their brains .. utterly disappointing and pathetic experience at the local Verizon . You come as a new customer and they offer you a dealof $300 per month ( while you are Paying $120 at AT&T .) way to welcome! You tell them exactly what you are looking for but they keep repeating the script they learned which has no relevance to your needs. What a shame and a waste of my time and the person who work there .. should go back to school and learn a profession and some common sense at least . Tired of stupidity .
Jan 1st, 2024

Dayana was wonderful to work with. Great experience at this store. She assisted myself and my mother with new phones and updated plans. Dayana was very knowledgeable and patient with our questions.
Dec 20th, 2023

Ok, I have been a customer of Verizon since day one. I never had issues with staff and always left satisfied. My last visit was just a question as to how I could hear my phone volume louder. It was set to max, and I could hardly hear people talk. The manager was helping someone else, then paused forna minutes to ask what I needed. I explained, and he fixed the problem in 5 minutes. Turns out my Samsung S22 has to have the "Media" volume up as well, not just the speaker. Go figure.
Oct 21st, 2023