Estancia at Santa Clara Apartments

Alberto was the best from maintenance service.
Apr 4th, 2024

Great maintenance services, specially by Alberto. Quick prompt and helpful. So far so good!
Mar 4th, 2024

You need a lawyer if wanted to live in this place!! I was charged almost $4000 unreasonable fees! The manager was so rude when I was trying to get an explanation of the charge. I even had to pay the rent when I moved out and had no access to the apartment. And was forced to pay super high cleaning fee and other ridiculous fees! Exhausted & Frustrated!
Mar 4th, 2024

Airplane noise is really bad throughout the day starting from 6:30 am sharp. Gates are ALEAYS broken, open parking is always a risk and usually full. Lots of reports of stolen packages and cars broken into. RVs parked right outside the property. Equity will raise rent on you like clockwork. The houses used to be good value but have slowly crept up in price to now being expensive for what you are getting. Check out other places nearby like Mansion Grove if you want amenities and don't want to feel ripped off. The only good things I can recollect are Damien Darling as property manager who unfortunately moved somewhere else, and Alberto who is always prompt and thorough. Edit: Most of the new 5 star reviews are for Alberto specifically, if you remove those the star rating from the apartments goes to ~3/5. The apartments are running some sort of scam fooling people to rate the work provided by Alberto as rating for the entire apartment complex.
Feb 21st, 2024

Someone broke a window in my apartment (unit 1516) and estancia will not fix it. Do NOT live on the ground floor. They estimated 2 weeks to fix it and dodge my calls. This is a dangerous community and it is trashed constantly. There is loud construction and no security.
Feb 16th, 2024