GEICO Insurance Agent

Last September I used Geico app to renew my auto insurance policy, on time!  I made changes to my policy as needed and then made a payment, or I thought I did.  2 months later I tried to log into the phone app again and it told me I didn't have a current policy with Geico!  We've been driving without car insurance for 2 months and they didn't tell me a thing!!!I called but they have no more phone customer service.  Best I could do was to chat with them online.  They told me the payment was not posted so they cancelled my policy.  I asked to re-instate it and they said they did not re-instate CA policies anymore.  They said I had to apply for a new policy as a new customer.  They were pretty short with me.  I asked for a supervisor and the lady by name Tyndesha said, "sure, we have phone customer service, here's the number 800-841-3000".  I called and sure enough there was nobody to talk to, just an SMS with the link to the same chat again, catch 22!  I can only imagine what would've happened if I needed their roadside assistance.  Come to find out they abruptly closed all their CA offices so Californians beware!"GEICO abruptly closed all of its physical sales offices in California last week, telling its customers that its insurance policies in the Golden State from now on exclusively will be handled digitally through the insurance giant's website or by using its mobile app.  The office shutdown, which according to several reports was accompanied by "hundreds" of layoffs, involves 38 offices across the state. At the same time the physical offices closed, the company said it was ending the practice of selling policies through telephone agents in California."Bottom line is: I'm gone to AAA insurance, totally different service.  Geico is dead to me.
Nov 22nd, 2022

Good price and services is excellently
Jul 20th, 2022

Still have not resolved my claim
May 16th, 2022

I got helped by Marsh and he was very helpful and friendly!
Apr 11th, 2022

Worst insurance ever. Don't do it. My car is in the shop, no one called me after I filed a claim. After 4 days they said they would send an adjuster to take a look at my car, which is ridiculous. I don't even give you t 1 star. 0 stars.
Mar 15th, 2022