Renaissance Apartment Homes

Renaissance Apartment Homes
Yext Power Listing.

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.6 - (47 reviews)
25
5
2
3
12
Read Our 47 Reviews

Chamber Rating

Verified Member
3.6 - (47 reviews)
25
5
2
3
12
  • Ashley Demski

    This place is really awful. Moved out over a year ago and its been back in the market 4 times since. Clearly these apartments are always going through tenants its just an awful place to live. Its also way overpriced
    Dec 27th, 2023

  • Chris Senseney

    Nice apartments.Visited someone
    Dec 16th, 2023

  • Heather David


    Dec 7th, 2023

  • Cheloy g

    Horrible experience living here at the Renaissance Apartments. We placed an $800 dollar deposit, when it came to trying get it back they nickel and dime us for every single thing resulting in us OWING more. I sent an email to them about how they never provided us an itemized report of things that needed to be repaired, Due to the negligence of the maintenance our apartment flooded due to not putting appliances in correctly, and we were billed for a missing light fixture that we requested months ago to try and fix it and received the wrong one. We spent days cleaning the apartment for them to charge us 13 HOURS of cleaning. Once I emailed them about how unpleasant our experience was living there and we will not pay back anything on our deposit till documents are provided. They magically removed carpet cleaning fees, pendent lights, and reduced cleaning costs. This apartment complex also has. HUGE problem with ant infestations. We tried multiple times to clear the ant problem but they never went away since we lived closer to the creek. Do not recommend living here due to the fact they will hassle you when trying to move out, unsafe place due to one of our guest cutting themselves with glass in the pool due to lack of maintenance. They allow biohazards in the area to go unclean for weeks, a domestic dispute happened in our building and blood was spread through the whole property. They only hosed it down with water, didn't treat it as a biohazard, and the blood was left to dry for weeks before they decided to finally clean it. Peoples dogs and children walk around the area all the time and they left a biohazard for weeks, it was honestly disgusting to see. See pictures attached down below.
    Nov 2nd, 2023

  • David Cortez

    terrible apartments I highly recommend you don't plan on moving in here. staff at the front desk is a joke. one night there was some crazy neighbors fighting and left a bloody trail all over the apartment. reported it to staff and they never cleaned up the blood. should have called hasmatt services the blood stayed throughtout the complex for weeks till it dried up. a couple Weekes before our move out first time using the pool and one of my family members cuts there feet and need stitches due to lack of maintenance in the Pool someone threw shards of glass. staff did nothing to help no offer assistance. we lived a year there with a dryer that wouldn't dry and a leaky washer, they gave us a replacement and it flood our whole apartment. we had to run there dehumidifier for 32 hours hours straight 2 big machines and never once was credited for the 400 dollar bill. once we decided to move out. they Nickle and dime the deposit after spending countless days cleaning. place is a joke. Don't move here save yourself the head ache. I'll post the bloody trails of blood later.
    Oct 18th, 2023

Read Our 47 Reviews

About
Renaissance Apartment Homes

What's on your want list? A central location. A gorgeous community with lots of recreational amenities. A newly renovated apartment filled with luxuries like a fireplace, high ceilings and great entertaining areas - plus all the conveniences like a private garage and washer/dryer. Renaissance has all this - and a lot more: beautiful mountain views. Rippling lap pool, spa and fitness center. A great clubroom - perfect for enjoying friends.

Contact Info

Questions & Answers

Q What is the phone number for Renaissance Apartment Homes?

A The phone number for Renaissance Apartment Homes is: (707) 533-8136.


Q Where is Renaissance Apartment Homes located?

A Renaissance Apartment Homes is located at 2111 Kawana Springs Road, Santa Rosa, California 95404


Q What is the internet address for Renaissance Apartment Homes?

A The website (URL) for Renaissance Apartment Homes is: https://www.renaissance-apartments.com/


Q How big is Renaissance Apartment Homes?

A Renaissance Apartment Homes employs approximately 20+ people.


Q What days are Renaissance Apartment Homes open?

A Renaissance Apartment Homes is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is Renaissance Apartment Homes rated?

A Renaissance Apartment Homes has a 3.6 Star Rating from 47 reviewers.

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Renaissance Apartment Homes

Overall Rating

Overall Rating
( 47 Reviews )
25
5
2
3
12
Write a Review

Ashley Demski on Google

image This place is really awful. Moved out over a year ago and its been back in the market 4 times since. Clearly these apartments are always going through tenants its just an awful place to live. Its also way overpriced

Business Response on Google Dec 25th, 2023
We apologize for any inconvenience you may have experienced during your time at Renaissance Apartment Homes. We strive to provide a comfortable and enjoyable living experience for all our residents. If you have any further concerns, please feel free to contact us at (707) 533-8136.

Chris Senseney on Google

image Nice apartments.Visited someone

Business Response on Google Jan 2nd, 2024
Thank you for your feedback, Chris. We appreciate your visit to Renaissance Apartment Homes and are glad you found our apartments nice. If there is anything specific that we can improve upon to earn a higher rating from you in the future, please do not hesitate to reach out to us at (707) 533-8136.

Heather David on Google

image

Business Response on Google Dec 13th, 2023
Thank you for your positive rating, Heather! We are glad to hear that you had a great experience with us at Renaissance Apartment Homes. If you have any further questions or need assistance, please don't hesitate to reach out to us at (707) 533-8136.Best,Renaissance Apartment Homes

Cheloy g on Google

image Horrible experience living here at the Renaissance Apartments. We placed an $800 dollar deposit, when it came to trying get it back they nickel and dime us for every single thing resulting in us OWING more. I sent an email to them about how they never provided us an itemized report of things that needed to be repaired, Due to the negligence of the maintenance our apartment flooded due to not putting appliances in correctly, and we were billed for a missing light fixture that we requested months ago to try and fix it and received the wrong one. We spent days cleaning the apartment for them to charge us 13 HOURS of cleaning.
Once I emailed them about how unpleasant our experience was living there and we will not pay back anything on our deposit till documents are provided. They magically removed carpet cleaning fees, pendent lights, and reduced cleaning costs.
This apartment complex also has. HUGE problem with ant infestations. We tried multiple times to clear the ant problem but they never went away since we lived closer to the creek.
Do not recommend living here due to the fact they will hassle you when trying to move out, unsafe place due to one of our guest cutting themselves with glass in the pool due to lack of maintenance. They allow biohazards in the area to go unclean for weeks, a domestic dispute happened in our building and blood was spread through the whole property. They only hosed it down with water, didn't treat it as a biohazard, and the blood was left to dry for weeks before they decided to finally clean it. Peoples dogs and children walk around the area all the time and they left a biohazard for weeks, it was honestly disgusting to see. See pictures attached down below.

Business Response on Google Oct 4th, 2023
We sincerely apologize for any inconvenience you experienced during your time at Renaissance Apartment Homes. We take your feedback seriously and will address the issues you mentioned with our staff and maintenance team. If you have any further concerns, please contact us at (707) 533-8136.Best,Renaissance Apartment Homes

David Cortez on Google

image terrible apartments I highly recommend you don't plan on moving in here. staff at the front desk is a joke. one night there was some crazy neighbors fighting and left a bloody trail all over the apartment. reported it to staff and they never cleaned up the blood. should have called hasmatt services the blood stayed throughtout the complex for weeks till it dried up. a couple Weekes before our move out first time using the pool and one of my family members cuts there feet and need stitches due to lack of maintenance in the Pool someone threw shards of glass. staff did nothing to help no offer assistance. we lived a year there with a dryer that wouldn't dry and a leaky washer, they gave us a replacement and it flood our whole apartment. we had to run there dehumidifier for 32 hours hours straight 2 big machines and never once was credited for the 400 dollar bill. once we decided to move out. they Nickle and dime the deposit after spending countless days cleaning. place is a joke. Don't move here save yourself the head ache. I'll post the bloody trails of blood later.

Business Response on Google Oct 31st, 2023
We apologize for any inconvenience you experienced during your time at Renaissance Apartment Homes. We take your feedback seriously and will address the issues you mentioned with our staff and maintenance team. If you have any further concerns, please contact us at (707) 533-8136.Best,Renaissance Apartment Homes

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Overall Rating

Overall Rating
( 47 Reviews )
25
5
2
3
12

Write a Review

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