Esteam Carpet & Tile Care

Used Esteam before, they did such a great job and had good rates. Now that they changed it's about double the price from before. Bummer!
Jan 24th, 2023

Jan 1st, 2023

I'm the location manager of a healthcare company in Santa Rosa, and we had Paul come and clean our carpets in our office.  He did a terrific job, and got out stains that have been present for years!  He got stains out that other places could not get out.  They also offer window cleaning so will be getting a future quote to get our windows cleaned as well.  I highly recommend Esteam Carpet and Tile Care for your carpet and window cleaning needs!
Aug 24th, 2022

WOW!! Esteam is the most wonderful company for all of your carpet/upholstery/rug cleaning needs!! I cannot say enough good things. I received a quote quickly over the phone followed up by a detailed email and a first customer savings added. Everyone I spoke to over the phone was extremely kind and helpful. Kyle came to perform our carpet cleaning day of, right on time, and did an INCREDIBLE job!! Aside from the beautiful carpets we get to enjoy, he was so enthusiastic, kind, knowledgeable, and you can tell that he loves his job. He is a master with cleaning carpets and the job was just superb!! I felt like I had made a friend when he left. I have an incredibly sensitive nose and could still smell a dog smell (I was warned in detail that when moisture is added it MIGHT make some odors slightly more noticeable, and we have a 9 year old lab who now gets to sleep on her bed in the room or stay off the carpet due to her older lab smells and oil in her coat. She never had an accident on the carpets, but the oil/smell of an older Labrador could be noticed by me. Wed never received a comment on it, again, I just have a heightened sense of smell). I called Esteam to see what theyd recommend me using to get rid of the smell. Instead of recommending, they explained that they would be happy to come out and perform a cleaning of that room free of charge. Talk about a company who stands behind their work! Amazing!!! We requested Kyle to come back and he smelled the carpet/area of concern with me. The smell was hard for him to detect as the carpets had dried and no moisture was in them, but he sprayed a wonderful smelling deodorizer all over the carpets and we are hopeful that it has solved our problem! He said please reach out to him should we have any concerns in the future or still smell it and hed be happy to come back and take the next steps with us. He was so happy to return and explain in detail why the smell mightve still been there. Again, I have a highly sensitive nose. My husband couldnt smell it nor my parents, but I could and it just made me feel so incredibly grateful that even though Kyle didnt really smell it, unless deep in the carpet, he still addressed all of our questions and hopefully solved the problem we had. I am so grateful and am a customer for life!!! We look forward to future cleanings and recommending Esteam to everyone we know!! Services: Pet stain & odor removal, Carpet steam cleaning, General carpet cleaning
Oct 10th, 2022

Wow. Fast quick and super work.Best carpet steam cleaners we have ever used.The technician was very proficient and cleaned up perfectly. Even heavy staining was removed.
Jun 7th, 2022