Home Helpers Home Care of Santa Rosa

I had the absolute worst experience with an office staff member. Her name was Esmerelda and she had the most entitled attitude. She spoke coldly towards me and did not offer any form of help. If the office staff treats people like this I can hardly imagine any of the other staff is better. I would give 0 stars but sadly they don't allow for honesty with reviews. Get some office staff that actually cares and WANTS the job.
Feb 26th, 2023

I am beyond grateful for Home Helpers and the terrific folks they employee, especially this week. Maria has been taking excellent care of my dad for several months now. She is a joy to be around, makes him laugh, but keeps him in line too :-) She also does a fantastic job cleaning up his space, making sure he eats, stays hydrated, takes his pills, doesn't fall, etc. I say Home Helpers has been especially helpful this week because my dad has had 3 recent trips to the ER. He and I live together but, my nerves were shot. I was exhausted and overwhelmed. I called Home Helpers while we were still in our most recent ER visit and they immediately pulled through. Maria was gracious enough to make time in her schedule to fit in some extra time during the day to take care of my dad and they arranged for Liza to come at night. It has been a huge weight lifted for me. Liza is wonderful as well. Her first night was walking into just chaos as we were getting back from the ER and furniture in disarray and various spills and bodily fluids all over the place. She immediately dived into getting everything back in order while attending to my dad.
Sep 14th, 2022

I am so grateful for Home Helpers and the terrific folks they hire. Maria has been helping to take care of my dad for several months now and she is an absolute joy. She has a terrific sense of humor and is also good about keeping my elderly dad in line ;-) She's more than happy to help with a multitude of tasks (certainly some less savory than others) and keeping my dad's area clean.We had a sudden need for an increase in help this week and Maria graciously rose to the occasion freeing up her schedule to come an additional 2 days this week.Home Helpers overall rose to the occasion as well getting us on very short notice another wonderful gal, Liza, to help my dad in the evenings. Liza's first night here, she cleaned up the aftermath of paramedics/firefighters getting my dad out and into the ER, what a scene to walk into! She did a terrific job juggling cleaning duties with caregiver duties.
Aug 22nd, 2022

Highly recommend Veronica!Veronica is patient, understanding, responsible, reliable and goes above and beyond the needs of my dear friend Ed. She anticipates the needs of the person she cares for and is very attentive. She cooks healthy meals and is very clean.Next time you work with Bana and team, ask for Veronica!
May 10th, 2022

I like working for Home Helpers because they are flexible and they are family
Feb 20th, 2022