FSR Auto Repair & Smog

Amanda Mizirawi _{on Google}

Jan 22nd, 2024

EDIT: I would love the opportunity to expound on this. On vw Tdis like mine, vw uses foam on both the top engine cover and on the oil pan to keep the normally noisy diesel engine quiet. Vw uses foam because it is lightweight, sound absorbing, and resistant to heat up to 700* f in this application. Fortunately the oil, engine, and coolant on this and most engines are regulated to around 200*f. But wait what about the exhaust, you ask. Excellent point. The highly paid engineers at vw thought of that too! They use heat shields around the turbo and the after treatment system. But I dont know why Im telling you this. You saw all this when you had my car up in the air changing my oil. I know you did it this way because the part that was leaking was a one-time-use crush washer in the drain plug. I would have been happy to pay full price for this $3 washer. But here is the thing. You didnt have to touch that if you did the oil change like vw recommends. Vw recommends using a vacuum oil extractor to do an oil change. They even put the oil filter right on top of the engine to drive that point home. If you do that there is no chance of making the noise-vibration-harshness reducers (nvh) look like a duck on a dawn dish soap commercial. This poor showing of forethought and follow through on a basic maintenance task is not a good look. I know how hard it is to be a mechanic and if its a new mechanic who did the service on my car then this is an amazing learning opportunity that doesnt end up being expensive for you. But I fear this issue will not be addressed given the owners cavalier attitude he expressed on that free ride mentioned above. And boy howdy thats another paragraph.
Original Review: I had an oil change here and it was a fiasco. The oil change itself went terrible and they ended up not putting enough oil in the car and we had to come back the next day. Ok that sucks. New tech or something like that. But then 2k miles after the change my oil light came on again and the car smelt of burning oil. So I took it into the dealership and the oil cap was missing an o-ring, the single use drain plug wasnt replaced and it was leaking oil all over the engine. And engine oil pan cover and damaged the foam insulation which is another $1k in work to do. I do not recommend this shop.

Angela Lopez _{on Google}

Aug 30th, 2023

I brought my 2016 Ford fusion here a few days ago and I'm amazed with the service I received, I brought my car in thinking it was done for but FSR reassured me that it could be fixed and even within the same day I brought it in I got it back fixed ! Thank you for the amazing costumer service I will be using you again if needed.

Melanie Meitl _{on Google}

Aug 29th, 2023

These guys are top notch. We live in Kansas, and my daughter lives in California. Her car broke down and had to be towed in to these mechanics. They handled us with such kindness and professionalism. They were so honest about everything and repaired something that was a very difficult and high-end fix. My husband is a mechanic here in KS, so he is very knowledgeable in this area, and we would highly recommend FSR! Services: Steering & suspension repair, Out-of-state, Electrical