Staples Print & Marketing Services

mona shahnavaz _{on Google}

Jan 16th, 2023

I was there today and a few days ago to have my thesis project covered as a book. I had everything ready and just needed someone at the prin station to help me with the cover. Mary Ann was at the print station both times and she was THE WORST. She was beyond rude to me and ignored me both times, she doesn't even listen to customers. First time she said today is late and nobody's here to help you, at 2:15 pm. Second time, she saw me waiting in the line and when it was my turn she smiled and said: I can't help you (without listening to me) and everybody else is at lunch, while "everybody else" were standing in print station. If you need help from print station you won't receive it at this branch, save your time and go somewhere else.

Laura _{on Google}

Nov 20th, 2022

Mary Ann was working at the print station. Maybe the worst customer service Ive ever received in my life. She was short with me and 1000% unhelpful and rude. Any chance she got, she tried to defer me to the website or literally anybody else so she didnt have to work or help me. Not only was she unhelpful and rude, but she was irritating slow and degrading to her coworkers.

Paul Young _{on Google}

May 11th, 2022

This is Staples in Sand City seaside it is right off of highway 1 and basically what is the home Depot and the smart final shopping center it is a fantastic place if you have to take care of your business needs you can definitely find stuff a lot cheaper online that's a reality but what this place offers do you and me is beyond shopping they have a business center with printing and or copying needs you can actually either bring a USB drive in or you can print off the internet using a code there is sign making laminate making they do photos they can do all kinds of things and they have all the office supplies you could ever want parking is free and they have free guest Wi-Fi the people that work here especially the gentleman that's behind the counter and the printing department are very helpful and very nice they can actually answer a lot of questions and if they don't have the product on their shelves there is a computer located in the very front of the store and you can order the items to either be delivered your home or you can order it to be picked up at the store for free

Rachel S _{on Google}

Sep 10th, 2021

Whoever is working in the print and copy area right now demonstrated terrible customer service. She couldn't have cared less if the project I needed to do was done or not, to the point where I wasn't getting any help from her that I left and she still didn't care. I asked for help finding the image I had emailed them and all she did was say that it was on one of the drives on the computer. There were over a dozen on the computer and I couldn't find my image and she still declined to help.

sarah twiggy _{on Google}

Sep 3rd, 2020

The print guy, Joey i think. was super helpful and went out of his way to print us temporary banners because their 3rd party printing people messed up our order. Even went as far as having them delivered same day. Such great customer service from the print center!