Wakatobi Japanese Grill Hibachi and Sushi

Dear Peter, thank you for taking the time to leave a review about Wakatobi Japanese Grill. We take all feedback seriously, and we're sorry to hear that your recent experience did not match your expectations.We understand your frustration if the menu you saw online differed from what we offer at the restaurant. We want to assure you that our menu is consistent across all platforms, including our website at https://www.wakatobirestaurants.com/menu and the physical menus available at the restaurant.There may have been a misunderstanding or a technical glitch that caused you to see an outdated menu version. To help us investigate this further and ensure our online and physical menus are always up-to-date, we would appreciate you sharing more details about your experience at [email protected], if you could tell us the date of your visit and what dishes you ordered, it would be incredibly helpful. This information will allow us to investigate thoroughly and ensure such a discrepancy doesn't happen again.We strive to provide our guests with a delicious and authentic Japanese dining experience. Our menu offers a variety of traditional dishes alongside some Halal-inspired creations, all prepared with fresh, high-quality ingredients.We understand that everyone has different tastes and preferences, and we may not always be everyone's cup of tea. However, we have many satisfied customers who rave about the quality and flavor of our food. We'd love the opportunity to showcase this to you as well.If you'd be open to giving us another chance, our team would be happy to recommend dishes based on your preferences to ensure you have a delightful experience.Thank you again for your feedback, Peter. We hope to hear from you soon and turn your initial 1-star experience into a future 5-star one!

Dear Juliana, thank you for your review of Wakatobi Japanese Grill! We appreciate your feedback, especially regarding the noodles. We take all comments seriously and use them to improve our menu.We're sorry to hear your experience with the noodles wasn't what you expected. We strive to deliver high-quality dishes across the board, and your feedback helps us identify areas for improvement.Would you be willing to share more details about the noodles you ordered at [email protected]? This would allow us to investigate further and ensure our noodle dishes meet the same high standards as our sushi.We're glad you enjoyed the sushi, Juliana! We pride ourselves on using fresh ingredients and traditional techniques to create delicious sushi options.We understand that everyone has different preferences, and we appreciate your recommendation for takeout orders.Perhaps next time you visit, you could try a different noodle dish or explore some of our other offerings besides sushi, like our Hibachi options or Sashimi. Our staff is always happy to recommend dishes based on your preferences.Thank you again for your feedback, Juliana. We hope to see you again soon for a 5-star experience!

Dear Amberly, your 5-star review is the perfect tempura batter – light, crispy, and full of joy for the whole Wakatobi team! We're absolutely thrilled you had such a fantastic experience with us.Hearing that the service was amazing and the food was delicious warms our hearts. Our team takes a lot of pride in creating a welcoming atmosphere and ensuring every detail of your visit is perfect, so we're so happy they could capture those special family moments with photos for you too!Super quick service, hot and delicious food, and perfect portions – that's exactly what we strive for! We're so glad the prices lived up to your expectations as well.Thank you so much for sharing a photo of your meal – it always brings us a smile to see our happy customers enjoying our food. We can't wait to welcome you back again soon, Amberly! There are so many more delicious dishes waiting to be explored on our menu.

Wow, Christopher, a 5-star review of your Wakatobi experience from home? That means the world to us! We're so glad you enjoyed your takeout experience and that your meal was crispy, delicious, and had everything you craved. We put a lot of love into our dishes, so knowing they travel well and hit the spot makes our day!While we'd love to have you dine in next time and experience the full Wakatobi atmosphere, it's fantastic that our takeout delivers the same level of satisfaction.Is there anything you'd recommend to others considering takeout from Wakatobi? Perhaps a specific dish or appetizer that really stood out? We're always looking for ways to improve and your feedback is valuable.Thanks again for choosing Wakatobi Japanese Grill, Christopher. We can't wait to serve you again, dine-in or takeout, whichever you prefer!

Ahoy Noble! your fantastic rating is music to our ears. We're so stoked you enjoyed your Wakatobi experience!Our passion lies in crafting delicious and authentic Japanese dishes, and we're thrilled you savored them. Your kind words are like a warm cup of sake to our team's hearts!We're curious, what made your visit truly unforgettable? Was it a particular dish that tantalized your taste buds, a special moment with friends, or maybe the friendly service? We'd love to hear all about it!Swing by again soon, Noble, and dive into some more of our culinary creations. We can't wait to welcome you back!