Seaside Volkswagen

( 123 Reviews )

1735 Auto Center Pkwy
Seaside, CA 93955
831-288-1577

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Hours

Friday:

9:00 AM - 8:00 PM

Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 7:00 PM

Monday:

9:00 AM - 8:00 PM

Tuesday:

9:00 AM - 8:00 PM

Wednesday:

9:00 AM - 8:00 PM

Thursday:

9:00 AM - 8:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

3.7 - (123 reviews)

Read Our 123 Reviews

Chamber Rating

3.7 - (123 reviews)

› ‹

Sarah Hunter
Laly, Don, and Steve ...from drivers to upper management, all went out of their way to help solve many issues with my jetta. Between August and December 2023 we all became good friends they never gave up on figuring out how to get my baby back on the road! Grateful to all of you
Mar 7th, 2024
Sarah Lilly
Seaside service department grossly understaffed. Took them 1.5 months to fix a problem they created on my 2018 Atlas.
Jan 30th, 2024
Tom Schmidt
I feel I was lied to, they wasted my time and money. The part that I told them was broken. Many vw forums claimed is common to go out and we're covered under warranty. But they said was not. After messaging the quote to fix my vehicle. I tried to message them through there portal and multiple calls they never got back to me. I ended up driving to the dealership to discuss my car. And they said they can offer a temporary solution and it would be done while I wait. I said I would be back in an hour. When I came back my car still wasn't done but was told they were working on it. Wait another hour then just asked for my car back without them even doing the temporary fix. Will not be recommending this dealer.
Jan 22nd, 2024
Charles Colgan
My car was in for an oil change. My wife brought the car in and left her phone number for notification when the work was completed. Although my wife left her phone number I was called on my phone. But no message was left and the phone call came from another number than the one I have stored as Seaside VW. My wife tried calling the service department but got no answer despite repeated attempts. Finally she called me but I was traveling to my home in Maine and did get her call until I arrived. I called the Service Department several times and got no answer. I called the general number and got no answer. Finally I called the sales department and found someone who was willing to go to Service and check on my car. I finally got a call following this and arranged for them to send a car to pick up my wife, who by that time had been forced to cancel several teaching commitments that day. On the other hand, the oil did get changed.
Mar 1st, 2024
Chief Of Vikings
I needed a replacement key and it to be programmed. The whole crew, starting with Joshua in parts, and Dan and Frank in service were outstanding ! With the exception of a young lady in the parts department who gave me bad advice, a pleasant experience altogether.
Dec 26th, 2023

Read Our 123 Reviews

About
^{Seaside Volkswagen}

Seaside Volkswagen is located at 1735 Auto Center Pkwy in Seaside, California 93955. Seaside Volkswagen can be contacted via phone at 831-288-1577 for pricing, hours and directions.

Contact Info

831-288-1577

Questions & Answers

Q What is the phone number for Seaside Volkswagen?

A The phone number for Seaside Volkswagen is: 831-288-1577.

Q Where is Seaside Volkswagen located?

A Seaside Volkswagen is located at 1735 Auto Center Pkwy, Seaside, CA 93955

Q What is the internet address for Seaside Volkswagen?

A The website (URL) for Seaside Volkswagen is: https://www.seasidevolkswagen.com/?utm_source=google&utm_medium=organic&utm_content=profile&utm_campaign=google_business_profile

Q What days are Seaside Volkswagen open?

A Seaside Volkswagen is open:
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 7:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM

Q How is Seaside Volkswagen rated?

A Seaside Volkswagen has a 3.7 Star Rating from 123 reviewers.

Hours

Friday:

9:00 AM - 8:00 PM

Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 7:00 PM

Monday:

9:00 AM - 8:00 PM

Tuesday:

9:00 AM - 8:00 PM

Wednesday:

9:00 AM - 8:00 PM

Thursday:

9:00 AM - 8:00 PM

Ratings and Reviews
^{Seaside Volkswagen}

Overall Rating

( 123 Reviews )

Write a Review

Sarah Hunter _{on Google}

Mar 7th, 2024

Laly, Don, and Steve ...from drivers to upper management, all went out of their way to help solve many issues with my jetta. Between August and December 2023 we all became good friends they never gave up on figuring out how to get my baby back on the road! Grateful to all of you

Business Response_{on Google} ^{Dec 16th, 2023}

Thank you for the five-star rating, Sarah! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!Sincerely, Isaac S. AmayaGeneral ManagerSeaside CDJR, Cadillac and Volkswagen408-826-1569 | [email protected]

Sarah Lilly _{on Google}

Jan 30th, 2024

Seaside service department grossly understaffed. Took them 1.5 months to fix a problem they created on my 2018 Atlas.

Business Response_{on Google} ^{Jan 4th, 2024}

Thank you for your feedback, Sarah. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visits have not met your expectations. Your feedback will be reviewed by my team and I encourage you to contact me at your earliest convenience to discuss this in greater detail.Sincerely, Isaac S. AmayaGeneral ManagerSeaside CDJR, Cadillac and Volkswagen408-826-1569 | [email protected]

Tom Schmidt _{on Google}

Jan 22nd, 2024

I feel I was lied to, they wasted my time and money. The part that I told them was broken. Many vw forums claimed is common to go out and we're covered under warranty. But they said was not. After messaging the quote to fix my vehicle. I tried to message them through there portal and multiple calls they never got back to me. I ended up driving to the dealership to discuss my car. And they said they can offer a temporary solution and it would be done while I wait. I said I would be back in an hour. When I came back my car still wasn't done but was told they were working on it. Wait another hour then just asked for my car back without them even doing the temporary fix. Will not be recommending this dealer.

Business Response_{on Google} ^{Jan 18th, 2024}

Tom, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business.Sincerely, Isaac S. AmayaGeneral ManagerSeaside CDJR, Cadillac and Volkswagen408-826-1569 | [email protected]

Charles Colgan _{on Google}

Mar 1st, 2024

My car was in for an oil change. My wife brought the car in and left her phone number for notification when the work was completed. Although my wife left her phone number I was called on my phone. But no message was left and the phone call came from another number than the one I have stored as Seaside VW. My wife tried calling the service department but got no answer despite repeated attempts. Finally she called me but I was traveling to my home in Maine and did get her call until I arrived. I called the Service Department several times and got no answer. I called the general number and got no answer. Finally I called the sales department and found someone who was willing to go to Service and check on my car. I finally got a call following this and arranged for them to send a car to pick up my wife, who by that time had been forced to cancel several teaching commitments that day. On the other hand, the oil did get changed.

Chief Of Vikings _{on Google}

Dec 26th, 2023

I needed a replacement key and it to be programmed. The whole crew, starting with Joshua in parts, and Dan and Frank in service were outstanding !
With the exception of a young lady in the parts department who gave me bad advice, a pleasant experience altogether.

Business Response_{on Google} ^{Jan 3rd, 2024}

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road.Sincerely, Isaac S. AmayaGeneral ManagerSeaside CDJR, Cadillac and Volkswagen408-826-1569 | [email protected]

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Overall Rating

( 123 Reviews )