Fahrney Insurance Services: Allstate Insurance

I moved from LA to New Mexico last October. I switched my policy and stayed with Allstate. In my account online where I had Autopay enabled, I didn't owe anything. Today I received a text and letter from credit collection notice. Fahrney turned my account over to a debt collector after making no effort to contact me through Allstate (my phone number is the same and my address change was made through Allstate online). I made all of my payments on time for Fahrney and stayed with Allstate. This was a very lazy and impersonal way of doing business. I would avoid them if I ever returned to LA.
Mar 19th, 2024

Do not, I repeat, DO NOT get Allstate insurance here or anywhere! Theres no accident forgiveness in California and if you do end up fixing your car with this insurance, prepare for your monthly amount to skyrocket! I have home and auto insurance with these guys and I will be leaving. AAA offered a policy that was $147 cheaper a month! No way. Dont use these guys
Jan 25th, 2024

This insurance company is extremely shady and glad I left but now Im being charged for coverage afforded to the vehicle. Talk to 2 different people from the company, one from the local office (the manager Jovanna) and one from the call center. Told different stories stating I wouldnt be charged only for the manager to tell me that the policy of coverage was from the 4th to the 21st so unless I cant provide duplicate coverage the fee cant be waved so its being prorated only when I asked multiple different ways to ensure I wouldnt be charged. She stated that they would have no way of know until it reached billing. So needless to say they dont communicate with their customers, up premiums without notification and are not transparent with their customers, its unfortunate because I was initially happy with the company until I realized how they truly operated. I would not recommend them as an insurance! I will continue to advise people against this company.
Oct 16th, 2023

Worst place to get insurance. Will not recommend Allstate to anyone. Poor customer service. Rate it 0 star if possible.
Sep 3rd, 2023

Aug 27th, 2023