Verizon

The service of Jon was extremely rude and unhelpful. Jon said there was nothing he could do since the store was closing in 5 minutes. The line was a business line and did NOT care that the service was getting turned off since Verizon could not mail at box to return a phone ( this was a known Verizon mistake with 2 calls placed before with operator informing to go to corporate office) the interaction was degrading and consisted of a lot of attitude with eye rolls and shrugging of the shoulders. Stated that we need to go to the Angles Camp Service (we were at previously) in which we call the Angles Camp office and they were attempting to help and saying that he is refusing all of the option to help. We asked him to put into the notes that we were having issues and he refused. We asked him what to do next, he refused. We asked if there was anything he could do he stated they closed in 5 minutes and refused all service. We are still in contract with the Angles Camp office and they are going above and beyond to help resolved these issues that are immediate.
Apr 9th, 2024

Got my new upgrade and no hassles
Feb 28th, 2024

Feb 21st, 2024

We have used Verizon for our emergency fire responder phone service for close to 20 years and have never experienced a more competent Verizon employee then Jessica. Expertly Brought one of our phones back from the dead and at an important time! I hope Verizon knows just what they really have with her. Thanks again.
Dec 27th, 2023

Xfinity uses the same towers, has a cheaper monthly cost, gives you $20 off your internet service, and does not utilize deceptive business practices concerning their credit card rewards.
Dec 25th, 2023