Mercedes Benz of San Francisco Service Center

I came into the service department to have a water leak examined because I didnt know where it came fromthey wanted to charge me (4) hours of labor; kept my car for two days and then ran my car through the car wash(why would you send a car thats leaking water compromised) I am beyond ticked offthe clean up cost me big $$$$ for the water intrusion
Feb 28th, 2024

Feb 27th, 2024

It was a giant pain previously to have to bring my car to MB when it was still in the city-proper. Now that they're on Gellert with a much bigger space and I work with an awesome advisor (Natalia), it's the only place I go to when something comes up. I did have one issue pop up when Natalia was on PTO but another service advisor (Aly) came to my rescue. She managed to get my car in for an important brake fix and back on the road in time for my son's athletic competition. If you're a woman MB owner and car enthusiast, I highly recommend connecting with Natalia or Aly - they're super friendly and knowledgeable about what goes into the work needed on your car and get things moving.
Feb 18th, 2024

I've had great experiences here with William and the rest of the Sprinter service center.
Feb 14th, 2024

Jan 23rd, 2024