Action Towing & Road Service

Dispatcher was condescending and disrespectful, very unprofessional. Threatened to hang up on me because I was asking when they would show up. I ended up using a different service. Don't waste your time with these people.
Mar 2nd, 2024

Five stars for the tow truck driver who was extremely professional, pleasant, and helpful as we got ourselves out of a multi car wreck on the highway. Negative one hundred stars for the wretched woman who works at the office. If you know someone whose day you want to ruin, bring them here. Modern day Karens have nothing on this lady. My family had just gotten out of a highway crash where an out of control truck hydroplaned, spun, and slammed into my car, which not only totaled it but I watched in horror as the truck slammed into the side where my infant sat in his car seat. Thankfully we were all safe. We had been stuck in this wreckage for over an hour; my baby was hungry and frightened. When we finally arrived at the tow company (who is still going to make a nice chunk of money from my insurance) she had the galls to shout at me to stay by the door in the huge office. If it was not raining outside I would have rather hung out outside to avoid interacting with this unpleasant person. She was incompetent, as she had no comprehension ability even as I explained to her what had happened to me. She talked down on me even though my business was going to make her next payroll. She had no compassion when I told her I needed a place to sit and feed my baby; she told me to stand by the door never mind an infant that needed to be extricated from his car seat, which was difficult in the narrow corridor by the door that I was granted, while her and her posse of two useless men kicked back their feet in the palatial office defending that the huge office space with three desks and tons of empty space was for employees, and customers had to stay by the door. Its not a good look, fellas. Carve yourself a tiny space for your customers that isnt by your door. You can afford it. Its shocking that someone like her can work in this field, as I imagine she deals with people whose cars were freshly ruined and/or worse, even were hurt in the process. Talk about this woman rubbing salt to the injury!!! It started as a great experience with the tow driver, made extremely sour by the awful woman. Come here if you want to ruin your day with her ill manners and incompetence!
Feb 12th, 2024

Very professional.
Jan 19th, 2024

Sep 24th, 2023

Aug 22nd, 2023