FirstLight Home Care of Temecula

Absolutely despicable agency. Left my mom in chair overnight with light on. Came back from a week trip to find only to have to take her to the ER for severe dehydration. Then they broke my washing machine by putting a heavy buckwheat pillow into it Owners have no idea what's going on. Stay far away.
Jun 5th, 2022

Mar 26th, 2022

This is my second review of First Light Home Care Temecula. My first review was a recommendation because I know Christine and John personally and wanted to let potential clients that Christine and John were great people with a heartfelt desire to establish a home care business that would cater to and exceed the clients needs. Well, now I know firsthand that my first review was exactly spot on because I needed their services and they have definitely exceeded my expectations. They have Diana come 3 days a week in the morning so I get some time to get my golf game in. John was very helpful in reaching out to my LTC insurance and got things running smoothly. If youre looking for home care, look no further because they take care of business!
Jun 20th, 2021

1st Light of Temecula provided in-home assistance for my elderly father. I thought the manager (Christine) was very good at communication, was committed to matching the best care provider with my father's particular set of needs, and had very good communication skills with ability to really hear and speak honestly about challenges that always arise. The bookkeeping was accurate and honest - providing long term care invoices in a very timely manner and letting us know when a statement had been paid twice. Changing needs were handled as best as possible. When a problem with a care giver came up, the issue was handled quickly and professionally. 1st Light was providing care when Covid-19 started and worked diligently to keep everyone safe in a constantly changing landscape. Only one time did I have an issue with a caregiver working in my folks home after airplane travel. First Light could not be in business without making it profitable for themselves, but I always felt they also did it with their client's best interest at heart.
Sep 18th, 2020

First Light Home Care has been providing care for my mother for the past two months and has been a gift to me and my family. We know she is getting help on household chores, errands, preparing meals, and true helpful companionship. Defiantly independent at 93, the professional care and communication First Light, John and Christine provide Mom sets my heart and mind at ease. It is also helping mom stay current and continue to use her "gadgets" as she still works on a computer and uses an iphone.
Aug 27th, 2020