U-Haul Neighborhood Dealer

I was charged extra for gas when I clearly filled it back to its correct level. Manager was rude and did not want to take ownership of their mistake and correct it. Make sure to take several pictures of the vehicle and gas when returning to this location.
Apr 5th, 2024

Mar 21st, 2024

Rented from Old Town front st. location Was a decent experience considering I had no clue what I was doing . First time big house move so I was nervous driving a 26 truck! Cam helped me set up my reservation online & great tips in making pick up faster . Tony was great at pickup the line got super long behind me but his energy stayed positive & helpful ! Also, in drop off he helped me park the truck just before closing even found my vape that fell out & ran it to me /emailed receipt && I was out of there ! Thank you Tony && Cammile !
Feb 20th, 2024

The most unprofessional and horrible experience ever!!! Anthony failed to complete my reservation. Ignored me and started to help and flirt with a female customer instead. His manager Anthony jokes and gesturing sniffing drugs off the counter top with a pen to get high, both also talk about smoking pot while other customers wait in line. I walked out felling disgusted. I called and canceled the reservationThey charged me a transaction feeGreedy and clueless!!. I called Corporate and files a complaint. Hope thats not the U-Haul culture. I would never use this location. Make sure to stay away from franchise locations like this one. search for Company owned. They trained their employees correctly.
Feb 5th, 2024

Jan 13th, 2024