Providence Home Health - Los Angeles County South

My review stems from working with customer service for providence medical Remi I believe the name for short to be more specific. This human is one of the worst human beings I have ever had the misfortune to deal with and should not be in customer service. Rude, makes snarky remarks argumentative, has selective hearing, and overall and ignorant nasty human being who should not be working with the public. They are very unhelpful and when loging notes in the chart wrote a completely different communication log on my chart than what was actually discussed or said on the phone. This human is the reason why I am leaving providence besides it being nearly impossible to get appointments. I can't believe any company would employ some body so heartless with a foul negative attitude. I am not one to write a negative review about anyone or any place but agter countless encounters and no change in that person's demeanor each unfortunate time I've had to deal with them I have no other option but to voice my distaste.
Feb 3rd, 2024

Avoid providence home health if you can. Especially if you need physical therapy. The lady assigned to us would come for a few minutes put in no effort and left. We are apalled at their lack of care for their job. Recommend these people get an office job instead of going to peoples homes. You can tell that they dont love their profession.
Oct 29th, 2021