R F Plumbing Company

Apr 8th, 2024

Very good service
Mar 26th, 2024

Mar 20th, 2024

I share my experience with the service I received from this company, perhaps it could help you. Nine days ago, I requested a service to check the shower in my house because water was backing up through the drain. The technician came, inspected, and said it was the sewer line. He claimed to have examined it and assured us it should work fine now. However, before leaving, we noticed water still coming back through the shower drain as if it were still blocked, so we asked him to check again, and all he did was pump the shower. Today, nine days later, the shower presents the same problem. We called the company, and the person who attended to us said they would charge us again because they don't provide guarantees on sewer lines. I asked if they could send someone urgently because the shower was flooding with sewer water, but I was told they don't really offer emergency calls, although when I checked their website, it says "emergency call." Although we were very disappointed, we spoke respectfully to this person and mentioned that we would leave a review for their service, to which they responded by telling us not to threaten them. It's good that we can leave a review to at least warn others because although we could sue in court, our time is more valuable. Based on my experience, I do not recommend this company not only because they didn't solve my problem but also because of the poor customer service they provided us. Because we know that not everything is perfect, but depending on how a company handles the problem, that makes the difference. This was my shower today.
Mar 21st, 2024

Dominick was amazing. He was thorough and made sure everything was taken care of before leaving. He also communicated with me every step of the way, and took the necessary time to do a good job.
Mar 14th, 2024