Fairgrove Property Management

Not really fair about anything so must change name and complains about everything as well paying almost the 3000$ and fells like were living in mouse cage cant do anything at all must be super quite can't even make BBQ in our patio don't waste your money people they don't fix any of the problems right they don't allow you to use your patio even though it's yours and all the apartments have them located in santa ana
Mar 23rd, 2024

Absolutely horrible company to deal with. They are scammers, rude, entitled, and they feel like a futile position such as maintenance dictates that theyre able to tell any resident what they can do, and yell at them too. The company enables the employees to treat the residence rudely, even though the residents are the ones that keep them in business. We lived in our unit for a year before this management took over, it was absolutely great BEFORE. It was well-maintained and clean complex. When they took over, they repaired some stuff so we thought it was gonna be good, then they started renting out to the worst people, they would let anything slide as long as it doesnt touch their pockets. For example, loud music, trash everywhere, thats fine. But if you plant a tree, warning one (cause water costs). First problem is that they raise the rent by $200, in one year, and the apartment was already at a high price. They also, change the policy where any repairs, even plumbing, backing up, or anything, has to be paid by the tenant. Windows not working, bad faucet, all billed to the tenant. We just moved out last month and they billed everything even tho the manager said dont worry about it. The manager was useless and completely fake. She would say one thing then change her mind. Complete liar. Always always get it in writing. **For a tenant, avoid this company at all costs. Your apartment will go down, the neighborhood will all suffer from it, and youll be left with neighbors that hate their lives and want to move out. **For property owners, if you hire them youre just gonna be faced with LOSS. You have apartments that are going to devalue because of how bad theyre gonna get rundown, unhappy tenants, and vacancies all the time. The cheap repair they hire wears out so fast. And the lack of knowledge in how to actually fix or find a solution constitutes higher costs as there are more errors. All repairs are temporary and never hit the actual issue. Weve never experienced as much vacancies as we did with them. The units are empty for over two months after they get fixed, which is a three month loss at a minimum, and if they do rent it out, people dont stay there long because of a selfish management. All this said, Im holding back on a lot. They deserve a much lower rating than 1 star. Gutter class management company that turns homes into skid row.
Feb 21st, 2024

Fairgrove Property Management is a rebranding of Sullivan Property management, because their reputation was in the gutter. Nothing has changed outside of the name, so please read the Sullivan reviews for an accurate impression...
Jan 31st, 2024

So far the team here has been very helpful and pleasant. Luis Albaraan and Elizabeth Noble were a big help coordinating payment recently and it was greatly appreciated.
Jan 14th, 2024

Great place to get steal deals on rental units. Excellent property management with awesome customer service team. Highly recommended.
Dec 25th, 2023