Crystal Property Management

Mar 1st, 2024

The customer service girl so disrespectful she hang the phone in my face while I'm talking to her because I asked her to slow down while she give me information and she called me slow
Jan 17th, 2024

Thanks to the management for helping me move in, clean facility and helpful staff.
Sep 5th, 2023

Ok
Apr 22nd, 2023

I moved into 914 N. Eucalyptus apartment #119 Inglewood Ca, 90302 in November of 2018. I was informed that the previous tenant had lived in the unit for many years but recently was deceased. Due to this untimely demise, the apartment unit had not been renovated. I was asked If I was comfortable occupying the unit immediately and allowing the renovations to occur while I was in the unit. Due to circumstances and a short timeframe, I had no other choice but to agree to the renovations occurring after I moved in. I was told that the carpet, vinyl, bathroom tiles, painting, and glazing the bathroom tub amongst other repairs would be made. Due to constant changes with on-sight management, the promised repairs did not occur. During the one year I was a resident at that property there were four different managers, the last direct management I interacted with was a woman that collected rent in the courtyard area of the complex. The original manager that did my walk-through moved out of the complex leaving me with no clear point of contact to go to for repairs to be completed. Due to this reason, I submitted a 30day notice, I moved out of the unit in November 2019. I submitted the 30day notice to the same woman who collected the rent because there was no on-sight management or return communication from any staff. The apartment was left clean with no remaining items, I was instructed to leave the keys in the mailbox along with a forwarding address. Even though I requested to have someone do a walk-through with me and sign off on the unit, no staff returned any communication. At no time did I receive any contact about the apartment from management. Years later I found this charge on my credit for the apartment repairs as I was applying to purchase a home. I was never provided any breakdown of charges or notice of a charge. Furthermore, the unit was never brought to a standard agreed upon, and any repairs or clean-up that was made should not be charged to me. I did not receive my deposit or any information and it is my belief that the charges are in error or even fraudulent.
Mar 8th, 2023