Tustin Ranch Animal Clinic

mo b _{on Google}

Jan 13th, 2021

Thumbs down the lady who answered the phone was RUDE ......

Shannon Vandervest _{on Google}

Mar 11th, 2022

If I was able to reward zero stars I most definitely would!!! Due to food shortages NATIONWIDE I have been having a hard time locating his prescription food.
Our local Petsmart locations within a 15 mile radius are out. Petco within 20 miles are out of stock.
On a whim, I decided to call my old veterinary clinic. Lowandbehold they have it in stock!!! Hallelujah!!! I explain to the girl my dilemma and that I have been having a hard time finding my furbaby his food. I also explained how my little one is not a patient there. She told me that they had the food in stock and that it cost $2.83 per can and that I could come in and buy some. She also told me that they were open until 6pm.
Once I arrived I saw a sign that stated the lobby was closed and to call to let the staff know that you were outside. Keeping to the notice, I called to let them know I was there to purchase the prescription cat food I had previously called about.
The woman that answered was super rude and refused to sell me the food. I explained to her about the situation I was in and she did not have an ounce of compassion. She acted like I wanted to buy every single can of prescription food they had in stock. That was far from the case. I only wanted to purchase 4 cans of food to get my cat by until i could find it else where.
Shame on these people for how they treat others. Such ridiculousness to have NO COMPASSION for another animal!!!