INNOVATIVE

Full Circle _{on Google}

Feb 12th, 2020

We have been doing business with Michael Lee and his company for many years. We have been extremely happy with the equipment and services provided by Michael and Innovative Digital Solutions. Michael always responds in a timely fashion. His customer service, professionalism, and integrity has been second to none! We highly recommend Michael Lee and Innovative to meet all of your digital printing requirements...
Marc L. Rubenstein
Managing Director
Full Circle Enterprises, LLC.

Inna Lee, MA, LMFT, CCHt _{on Google}

Mar 6th, 2020

Do not take any equipment or service from Michael or his company. Do not sign any contracts with Michael Lee. He doesn't tell you intentionally all the hidden prices for separate services or items in the contract that can go for 60 months. We asked him so many times to help us to fix his mistake in a nice way and he rejected it. Today, he responded to me in a very rude and unprofessional way that he won't be helping us with his mistake in his contract. He promises but never does it. He would refer you back to Xerox company to deal with it. He is not truthful in email communication with Xerox comany when you complain about him. He also doesn't really serve you when he comes to fix something as a part of his services that he charges you for.