Chamber of Commerce

      The Hideaway

      ( 13 Reviews )

      The Hideaway
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      N/A
      Monday:
      N/A
      Tuesday:
      N/A
      Wednesday:
      N/A
      Thursday:
      N/A
      Friday:
      N/A
      Saturday:
      N/A
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      Chamber Rating

      Verified Member
      3.8 - (13 reviews)
      8
      1
      1
      0
      3
      Read Our 13 Reviews

      Chamber Rating

      Verified Member
      3.8 - (13 reviews)
      8
      1
      1
      0
      3
      › ‹
      • Deyanira Batrezchavez


        Mar 12th, 2024

      • Valerie Haus

        I lived here for 8yrs. It was such a great experience. I never had to wait on maintenance they always took care of any request. Property management always attentive and polite. Clean, spacious and best near so many stores and buses. Sad I had to go.
        Feb 15th, 2024

      • Selena Zapata

        Just got my keys to my first home and I couldnt be more excited. I want to share a few words to recognize Susan who is in charge of management for making the whole process as easy as possible. After asking so many questions she so kindly helped and allowed my partner and I to feel extremely comfortable with everything. From the first day of viewing the apartment to receiving the keys there has been an overwhelming support and help from Susan she is truly the kindest most helpful person. I feel so at ease and excited to have found someone I know will always be around to help. Thank you so much Susan you truly deserve all the recognition.
        Feb 1st, 2024

      • andrea cannon

        I was not happy with the way Moss handled the bee situation. I believe I should have been compensated for the terrifying & anxiety ridden week I had. Update: So I was asked to call a number and Moss & Co would "be happy to help out". It is a complete joke. I called the number and I was put on hold for 20 minutes. I called every day for over a week and every time I was put on hold. I never actually talked to a person I was just automatically put on hold. Finally I texted the manager & she gave me a name & number to call. I have been calling them again for over a week & it just goes to his VM, which is full and cannot leave a message. Good job Hideaway in helping me out.
        Nov 12th, 2023

      • Swetha Kannan

        The property manager, Susan, is fantastic! She is responsive, professional, and has done her best to fulfill maintenance requests. The building itself is well-maintained and has the cleanest pool I've ever had in an apartment complex. The parking is a bit tight but after a few tries its manageable. We got lucky with an updated unit + the kitchen in here is AMAZING. Definitely my favorite feature!
        Aug 22nd, 2023

      Read Our 13 Reviews

      About
      The Hideaway

      Welcome to The Hideaway Enjoy life's simple pleasures at the Hideaway. Located in the heart of Van Nuys, Hideaway Apartments is ideal for those seeking the ultimate in comfort and convenience. Everything that you need and love is close at hand. We are moments away from the 405 freeway, multiple eateries, and shops. Our modern one and two bedrooms are equipped with stylish stainless steel appliances, hardwood style flooring, recessed lighting, and quartz counters with a custom backsplash. We also offer a welcoming pool and controlled access. Here at the hideaway apartments, we offer the modern look you want with the convenience you need.

      Contact Info

      Services

      • Apartments
      • Real Estate

      Specialities

      • Apartments
      • Real Estate

      Questions & Answers

      Q What is the phone number for The Hideaway?

      A The phone number for The Hideaway is: (818) 946-2045.

      Q Where is The Hideaway located?

      A The Hideaway is located at 15225 Victory Blvd, Van Nuys, CA 91411

      Q What is the internet address for The Hideaway?

      A The website (URL) for The Hideaway is: https://www.hideawayapts.com/

      Q How big is The Hideaway?

      A The Hideaway employs approximately 20+ people.

      Q What days are The Hideaway open?

      A The Hideaway is open:
      Sunday: N/A
      Monday: N/A
      Tuesday: N/A
      Wednesday: N/A
      Thursday: N/A
      Friday: N/A
      Saturday: N/A

      Q How is The Hideaway rated?

      A The Hideaway has a 3.8 Star Rating from 13 reviewers.

      Hours

      Sunday:
      N/A
      Monday:
      N/A
      Tuesday:
      N/A
      Wednesday:
      N/A
      Thursday:
      N/A
      Friday:
      N/A
      Saturday:
      N/A

      Ratings and Reviews
      The Hideaway

      Overall Rating

      Overall Rating
      ( 13 Reviews )
      8
      1
      1
      0
      3
      Write a Review

      Deyanira Batrezchavez on Google

      image

      Valerie Haus on Google

      image I lived here for 8yrs. It was such a great experience. I never had to wait on maintenance they always took care of any request. Property management always attentive and polite. Clean, spacious and best near so many stores and buses. Sad I had to go.

      Business Response on Google Feb 25th, 2024
      Hi Valerie Haus, Thank you for taking the time to share your experience. We take pride in making sure that our residents feel valued, and we hope you continue to love the community that we’ve built. Again, thank you for your time. We appreciate you!Sincerely, Mac SantosSr. Regional Portfolio ManagerMoss & Company

      Selena Zapata on Google

      image Just got my keys to my first home and I couldnt be more excited. I want to share a few words to recognize Susan who is in charge of management for making the whole process as easy as possible. After asking so many questions she so kindly helped and allowed my partner and I to feel extremely comfortable with everything. From the first day of viewing the apartment to receiving the keys there has been an overwhelming support and help from Susan she is truly the kindest most helpful person. I feel so at ease and excited to have found someone I know will always be around to help. Thank you so much Susan you truly deserve all the recognition.

      Business Response on Google Feb 7th, 2024
      Hi Selena Zapata, Thank you for taking the time to share your experience. We take pride in making sure that our residents feel valued, and we hope you continue to love the community that we’ve built. Again, thank you for your time. We appreciate you!Sincerely, Mac SantosRegional Portfolio ManagerMoss & Company

      andrea cannon on Google

      image I was not happy with the way Moss handled the bee situation. I believe I should have been compensated for the terrifying & anxiety ridden week I had.
      Update:
      So I was asked to call a number and Moss & Co would "be happy to help out". It is a complete joke. I called the number and I was put on hold for 20 minutes. I called every day for over a week and every time I was put on hold. I never actually talked to a person I was just automatically put on hold.
      Finally I texted the manager & she gave me a name & number to call. I have been calling them again for over a week & it just goes to his VM, which is full and cannot leave a message. Good job Hideaway in helping me out.

      Business Response on Google Oct 11th, 2023
      Thank you for providing your feedback and letting us know about this issue, Andrea. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (818) 946-2045 and we'd be happy to help you out.Cheers,The Hideaway

      Swetha Kannan on Google

      image The property manager, Susan, is fantastic! She is responsive, professional, and has done her best to fulfill maintenance requests. The building itself is well-maintained and has the cleanest pool I've ever had in an apartment complex.
      The parking is a bit tight but after a few tries its manageable.
      We got lucky with an updated unit + the kitchen in here is AMAZING. Definitely my favorite feature!

      Business Response on Google Oct 11th, 2023
      Thank you so much for your kind words, Swetha. We really appreciate you taking the time out to share your experience with us.Cheers,The Hideaway
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      Overall Rating

      Overall Rating
      ( 13 Reviews )
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      3

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