1-800-PACK-RAT

Jan 15th, 2024

PACK-RAT Moving Services provided a level of professionalism that is truly commendable, ensuring a well-coordinated and efficient relocation.
Dec 22nd, 2023

Pack-Rat's movers are like moving ninjas quick, efficient, and surprisingly stealthy in ensuring a smooth transition to my new home.
Dec 21st, 2023

They never showed up to pick up our pod. Our escrow is closing tomorrow and they never bothered to call or show today. Even after we called to confirm it the night before. You can only reach them at 1800PACKRAT which is a call center. The call center told us we were skipped them they told us the truck broke down. You never can speak to the local office to find out whats going on. So I have a pod, escrow closing tomorrow, a hotel reservation that Im not going to be able to make (it was prepaid) and this company doesnt have the courtesy to even call you. Dont be fooled by the reasonable prices. Id gladly pay a couple thousand more for peace of mind and professional service. This company is awful.
Dec 3rd, 2023

The lie about storage cost. $120 a month quote leads to $400+ a month bill. When you ask for delivery they say they cant because they are too busy and end up keeping your stuff until the next month charge begins. Then they charge a delivery fee but they don't deliver they say the driver could not deliver the stuff and charge you the fee anyways. Finally they made me come and pick up all my stuff and load it onto a truck to get shipped to my new house. Wasted thousands of dollars with the horrible company never using them again what a headache. The whole company is incompetent and looking for a reason to do nothing. They said they could not deliver because there was no parking but my 3 cars were blocking 3 spaces for them all they had to do was say we are here and I move my cars. Finally they refused to deliver and made me come pick up my stuff after I paid them thousands in fees
Mar 25th, 2024