Ventura Volkswagen Service
-
3270 Perkin Ave
Ventura, CA 93003 - 805-642-6707
Hours
Chamber Rating
-
Louie
As a resident of formerly Ventura and now Oxnard, my 2019 Golf Alltrack has been serviced by Ventura Volkswagen since I acquired my vehicle in March of Covid 2020. My car was purchased with a 60K maintenance package so theyve been able to keep my car maintained with basic oil, changes and wheel rotations but I lost confidence in their service levels with my last two scheduled maintenance. The major issue happened on my 50K service when they forgot to tighten down my oil cap and oil was spat out all over the engine compartment. The service manager was very apologetic and fixed it but that was strike one. The second was when the service advisor that took my vehicle in for my 60K service informed me that would do a tire rotation for only $10 saying it was a better deal than the coupon I brought in for $20. Unbeknownst to them I keep track and marked my tires, and no rotation was ever done and not only that, whoever put my car on the lift did it incorrectly and the underside of my right hand bottom door trim was damaged. I always try to be fair with most things that require service with human errors involved, but these are things that really got under my skin since I expect a Volkswagen dealer to take good care of my VW vehicle. Just be aware of the things that you bring your car in for service and make sure to inspect it when you get it back.
Jan 26th, 2024 -
Maha Siraj
Jul 29th, 2023 -
Cruz Moreno
Sep 22nd, 2022
Contact Info
- 805-642-6707
Questions & Answers
Q What is the phone number for Ventura Volkswagen Service?
A The phone number for Ventura Volkswagen Service is: 805-642-6707.
Q Where is Ventura Volkswagen Service located?
A Ventura Volkswagen Service is located at 3270 Perkin Ave, Ventura, CA 93003
Q What is the internet address for Ventura Volkswagen Service?
A The website (URL) for Ventura Volkswagen Service is: https://www.venturavw.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
Q What days are Ventura Volkswagen Service open?
A Ventura Volkswagen Service is open:
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 7:00 AM - 4:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Q How is Ventura Volkswagen Service rated?
A Ventura Volkswagen Service has a 4.3 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
Ventura Volkswagen Service
Overall Rating
Overall Rating
( 3 Reviews )Louie on Google
As a resident of formerly Ventura and now Oxnard, my 2019 Golf Alltrack has been serviced by Ventura Volkswagen since I acquired my vehicle in March of Covid 2020. My car was purchased with a 60K maintenance package so theyve been able to keep my car maintained with basic oil, changes and wheel rotations but I lost confidence in their service levels with my last two scheduled maintenance. The major issue happened on my 50K service when they forgot to tighten down my oil cap and oil was spat out all over the engine compartment. The service manager was very apologetic and fixed it but that was strike one. The second was when the service advisor that took my vehicle in for my 60K service informed me that would do a tire rotation for only $10 saying it was a better deal than the coupon I brought in for $20. Unbeknownst to them I keep track and marked my tires, and no rotation was ever done and not only that, whoever put my car on the lift did it incorrectly and the underside of my right hand bottom door trim was damaged. I always try to be fair with most things that require service with human errors involved, but these are things that really got under my skin since I expect a Volkswagen dealer to take good care of my VW vehicle. Just be aware of the things that you bring your car in for service and make sure to inspect it when you get it back.
Maha Siraj on Google
Cruz Moreno on Google
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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