Chamber of Commerce

      El Pollo Loco

      ( 306 Reviews )

      El Pollo Loco
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      Yext Power Listing.
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      Hours

      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:30 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (306 reviews)
      148
      45
      42
      17
      54

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Hills,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (818) 712-9484.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 6430 Platt Ave, West Hills, California 91307

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/west-hills/6430-platt-ave?utm_source=extnet&utm_medium=yext

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Wednesday: 10:00 AM - 10:00 PM
      Thursday: 10:00 AM - 10:00 PM
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 10:30 AM - 10:00 PM
      Monday: 10:00 AM - 10:00 PM
      Tuesday: 10:00 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 3.7 Star Rating from 306 reviewers.

      Hours

      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:30 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 306 Reviews )
      148
      45
      42
      17
      54
      Write a Review

      Andrea Munoz on Google

      image The service staff on drive way in South Gate is very bad, they don't even hear what you ask them and when you arrive at the window they charge you and don't even pay attention to you and they are curt, rude and angry, that is very bad customer service! !!

      Daniel Chavez on Google

      image

      Brown Munde on Google

      image Specially asked for fresh chicken and they still give me the old meat sitting on the grill from
      morning very chewy had to throw everything now dont tell me you should have come back for a refund smh .

      Business Response on Google Mar 27th, 2024
      Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

      Wendy Carpenter on Google

      image Food is so fresh

      Business Response on Google Mar 18th, 2024
      We're so happy to hear you had a good experience at El Pollo Loco, Wendy. We look forward to serving you again soon!

      Rose Ochoa on Google

      image I order a pollo bowl and it seams like they gave me the bottom on the left overs it was old hard chicken it must have been sitting there for long time and less of the portion that is served. it was disgusting

      Business Response on Google Mar 19th, 2024
      We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.
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      Overall Rating

      Overall Rating
      ( 306 Reviews )
      148
      45
      42
      17
      54

      Write a Review

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