The Romero Group

Excellent company! Great service and follow through! Awesome communication skills and support to run an HOA! Susan George President ShadowRock HOA
Oct 30th, 2023

Oct 27th, 2023

It's great to have Romero Group as our building manager. I can always get someone on the phone, which is what you want as an owner and you need some help or have a question. A big shout out to Matt and Wade from the Willits office who are always super-helpful -- they know the building inside and out and can answer general questions, and on occasion pop over to advise as to whether I need to call out an expert repair person or if it is something basic like flipping circuit breakers. The care and maintenence of the building is top notch, it's clean and safe and bigger issues are handled with efficiency. I highly recommend the Romero Group.
Mar 7th, 2023

I didnt have hot water for a month and a half after opening several maintenance requests and the property manager is rude. Sorry - to clarify in response to the owner's reply below... I did not word the above well... the maintenance team is wonderful and did respond to our several maintenance requests in a timely fashion. They are kind and did their best to fix our issue, and yes they brought in outside contractors at a certain point. But it doesn't change the fact that we showered in our sink more than in our actual shower for a month and a half and potential renters should know.
Nov 14th, 2022

Good management people
Jul 29th, 2022