BMO

I switched from Wells Fargo thinking that this would be better, but I was completely wrong. I have had nothing but issues including awful customer service. I'll be closing my account ASAP.
Mar 20th, 2023

Honestly, this has to be one of the slowest branches I've come across lately. I get it, with Covid, things are expected to be slower, but the lobby is sporadically closed, even though they say the lobby is open now. Last week, I tried to go in, and was greeted to a locked door, and a note saying the lobby would he closed 4/21, but it was 4/24, so the note had been up for days. They have 2-3 folks manning the drive-thru generally, and it still take 5-10 minutes to make a deposit, even when I'm the only one in line. I've been banking here for close to 15 years, have at least 10 accounts here between personal and business, and this is the worst I've seen them. Quite frankly, I can't take it much longer. They just don't respect your time at all.
Mar 18th, 2023

Truly egregious service. They do not care about you if you do not have a lot of money in your account. I am closing my account as soon as possible.
Jan 17th, 2023

Terrible customer service!! We wanted to use the bathroom she said you guys need to ask us before using the bathroom and she started yelling at us. This is not our first time to experience a bad costumer service at this branch.
Jun 12th, 2022

Trivia and Monique are the two best ladies you could ever hope for in the banking industry. They add the personal touch that the rest of the Bank of the West locations are lacking. Thank you for always taking care of my family and I, Amazing staff.You both deserve raises
Feb 16th, 2022