QDOBA Mexican Eats

From the moment we walked in there on April 4th 2024 there was a line for the food. I can understand that there is a promotion going on so we decided to stay and wait for our food. While we were waiting, the manager who was working the register who goes by the name of Kevin Kelly, was being very disrespectful to his employees and belittling them in front of customers. A customer who was in front of us had said that there was uncooked food in their meal and no my knowledge there was nothing done about it because the line was still so long. As we were getting closer to the front of the line Kevin then proceeds to leave the line and go into the lobby and lay down in a booth with a friend of his. (Have a photo of him to prove it) We waited 40 plus minutes to get through the line of about 6 people.... you would think that it would end there after we had gotten our food but it only gets worse. As we took our order to go, when we got home the rice and the veggies were raw and super undercooked. When we called in to talk to the manager Kevin to see what he could do for us there was no response and he just hung up. I have never seen anything like this in my life. If i could give 0 stars I would. We have reached out to corporate as well and hopefully are looking for some sort of resolution to this.
Apr 3rd, 2024

Great experience! Super friendly team and great food.
Apr 2nd, 2024

10/10 experience! Would visit again.
Mar 26th, 2024

Good customer service, good service, and having zero complaints so far.
Mar 24th, 2024

Mar 24th, 2024