La Quinta Inn by Wyndham Colorado Springs Garden of the Gods

This hotel is actually a motel. It is extremely outdated and very run down. Rooms are horrible. Very bad smell. Stains on the bed covers, sheets, pillow cases, towels, and shower curtain. So many bad repair jobs. Stains on the walls and ceilings. Bad patch job from leaks. Layers and layers of caulking in the shower with stains showing through. Mattress was very old and uncomfortable. Old HVAC system was very loud. TV frame was broken. Remote battery cover broken. Light bulbs out. This hotel needs to be demolished and rebuilt. Stay away from this place.
Apr 9th, 2024

Nice clean rooms and friendly helpful front desk clerks. Needed a room for hospital visit.
Apr 7th, 2024

Mar 30th, 2024

Mar 19th, 2024

I wish I could give 0 stars! My loving husband wanted to surprise us with a family get away so we could go to the cheyenne mountain zoo, and booked this la quinta by mistake thinking it was the location closer to the zoo, so we say oh no big deal. But then we walked in the room....and that's when I knew we couldn't stay here. Immediately we could smell some sort of chemical smell (possibly cleaner? But I'm not sure) I Immediately went to check the bed, fearing bed bugs, I removed the stained sheets to reveal the mattress cover was completely covered in dog hair, crumbs, stains and who knows what, I peeled back the disgusting cover to look at the equally disgusting mattress but perhaps worse? Because there were small black debris that I wasn't going to touch to find out what they were. I was too horrified and disgusted to even guess. My husband seeing I was upset called the front desk to see what could be done about this. They said they'd send housekeeping in about 20 minutes to change out the bedding, they arrived in 10 (so for that alone I do appreciate the urgency) after that we stepped out to go grab some dinner to bring back to the room; but on our way out and when we came back we noticed either homeless or sketchy characters walking about the parking lot. I told my husband I didn't have a good feeling about this place, and that I didn't feel safe staying the night here with our little one, so we booked a different hotel and left. If you think you're saving a buck by staying here I suggest just springing for a nicer hotel for the peace of mind. My skin is still crawling from the state of this mattress.
Mar 23rd, 2024