Fred Loya Insurance

Renee Montano _{on Google}

Feb 21st, 2024

WORST INSURANCE EVER!!!! I WARN you do NOT use these scamers!!! If you get in a accident they won't pay the towing or storage fee's. They will do ANYTHING to not honor there part. They expect you to pay for everything! All they do is take money and not really cover you. They are Also dragging thier feet to pay my bank. My Lawyer will deal with them

Jeremy Reeves _{on Google}

Nov 8th, 2023

All positive reviews are fake. Worst insurance in America.

Quemellia MacFarland _{on Google}

Sep 21st, 2023

I called for an insurance quote, and I have 4 vehicles . They only allow 3? When I asked why, she said that's our policy. I thought it was rather strange. She did not care to give an explanation or a solution.

Yazmin Hernandez _{on Google}

Sep 21st, 2023

I went to the commerce city location the girls are super rude. The one I had interactions with didnt seem like she knew what she was doing. I wanted to add a driver to my policy and said that we couldnt for some dumb reason as she gave me attitude, at some point she asked me how much she had told me how much my policy would increase then forgot and asked me if I remembered what she had said. Seemed very unprofessional, very distracted and honestly lazy. The lady before me also left upset at the service she received. The man that was there while I was there was asking questions about his policy and the other girl was also rude to him. If you dont like your job, then quit or dont work in customer service if you will be in a bad mood and make feel bad for asking about they are PAYING for.Ended up going to the Fred Loya in Brighton the girls in Brighton were absolutely wonderful added the driver I needed with not a single problem night and day customer service. NEVER go to the commerce city location the girls there have terrible attitude! I recommend the drive to Brighton where the girls are absolutely amazing, helpful and kind.

Mary Rojas _{on Google}

Sep 18th, 2023

So disappointed they dont HAVE GOOD CUSTOMER SERVICES AT ALL
I ask why my insurance increased from 1 month to the other NO ONE KNEW WHAT TO TELL ME THE
MANAGER DEFINITELY NEEDS SOME CUSTOMERS SKILLS
Their prices are terrible
I found another insurance way better price I saved almost 500 Dlls for my 6 months
Insurance
I DONT RECOMMENDED AT ALL THIS INSURANCE COMPANY
By the way I dont want to give them not even 1 star but I have otherwise wont let me post my review