Chloe's Cleaning Company is located at 10935 Quintero St in Commerce City, Colorado 80022. Chloe's Cleaning Company can be contacted via phone at 720-738-4618 for pricing, hours and directions.
Contact Info
720-738-4618
Questions & Answers
Q What is the phone number for Chloe's Cleaning Company?
A The phone number for Chloe's Cleaning Company is: 720-738-4618.
Q Where is Chloe's Cleaning Company located?
A Chloe's Cleaning Company is located at 10935 Quintero St, Commerce City, CO 80022
Q What is the internet address for Chloe's Cleaning Company?
A The website (URL) for Chloe's Cleaning Company is: https://chloescleaningcompany.com/
Q What days are Chloe's Cleaning Company open?
A Chloe's Cleaning Company is open: Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM Sunday: Closed Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM
Q How is Chloe's Cleaning Company rated?
A Chloe's Cleaning Company has a 4.9 Star Rating from 125 reviewers.
First time using Chloes cleaning. Im SO happy with the deep clean service they provided, I can tell how thorough they were, Ill definitely be using again.
Business Response on GoogleNov 16th, 2023
Heidi,Thank you so much for taking the time to share your positive experience with Chloe's Cleaning Company! We're thrilled to hear that you were happy with the deep clean service we provided during your first experience with us.It's fantastic to know that you found our team to be thorough. We take great pride in delivering a meticulous cleaning service to ensure that your space is not just clean but truly refreshed.We are grateful for your trust in Chloe's Cleaning Company, and we look forward to the opportunity to serve you again. If there are any specific preferences or additional requests you have for your next cleaning, please feel free to let us know. We're here to tailor our services to meet your needs and exceed your expectations.Once again, thank you for choosing Chloe's Cleaning Company. We appreciate your business, and we can't wait to make your space shine on your next cleaning appointment!Chloe's Cleaning Company
Ashley Ward on Google
I highly recommend Chloes Cleaning Company. They were very clear and responsive from the beginning. Helen is amazing and spent so much time and care into my deep clean. I would use them again and again!! My cat is rolling around and loving the fresh clean floors. 10 stars! Service: Deep clean
Business Response on GoogleNov 16th, 2023
Ashley,Thank you so much for your glowing review of Chloe's Cleaning Company! We're absolutely thrilled to hear about your positive experience, and we appreciate you taking the time to share your thoughts.It's wonderful to know that you found our communication clear and responsive from the beginning. We take pride in providing excellent customer service, and we're delighted that Helen's efforts during your deep clean were not only noticed but appreciated.Helen is indeed a valued member of our team, and we're thrilled to hear that her dedication and care translated into a satisfying cleaning experience for you. Your mention of your cat enjoying the fresh, clean floors brings a smile to our faces—creating a clean and comfortable environment for both our clients and their pets is always a rewarding part of our job.We're honored to receive your recommendation, and we look forward to the opportunity to serve you again. If there are any specific preferences or additional requests you have for your future cleanings, please don't hesitate to let us know. We're here to tailor our services to meet your needs and ensure your continued satisfaction.Thank you once again for choosing Chloe's Cleaning Company. Your positive feedback is truly appreciated, and we can't wait to make your space shine on your next cleaning appointment!Chloe's Cleaning Company
Jan on Google
Did a really good job would use them again Services: Standard cleaning, General housekeeping
Business Response on GoogleNov 16th, 2023
Jan,Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you were pleased with the job Chloe's Cleaning Company did, and we truly appreciate your positive feedback.It's fantastic to know that you would consider using our services again. We look forward to the opportunity to serve you in the future and maintain the high standards that have earned your satisfaction.If there are any specific preferences or additional requests you have for your next cleaning, please feel free to let us know. We're here to ensure your continued satisfaction with Chloe's Cleaning Company.Once again, thank you for choosing us, and we can't wait to make your space shine on your next cleaning appointment!Chloe's Cleaning Company
Casey Murphy on Google
I hired Chloe's Cleaning Company this week, after A: having a subpar experience with a former cleaning company last year, and B: reading many positive reviews for Chloe's online.
They scheduled my Deep Clean appointment quickly and efficiently over the phone; fit me in two days later, and provided a helpful list of all cleaning tasks for each type of service so clients know what to expect beforehand. I didn't do a walk-through for every item on the Deep Clean checklist before the team who cleaned my house left, because I was short on time. They did ask if they missed anything, though. I would have also felt bad in the event of a "you missed a spot" situation, so I thanked them for their time and said everything was ok.
When I was able to, I looked a bit further and noticed a few spots that were missed (though they were listed under the Deep Clean services) -- however, it is a luxury to afford a cleaning service and I am grateful that they did a good job despite a few obvious places that should have been wiped. The company said they would call to follow up after the service to ensure everything was okay, which they did. I spoke with Claire, and mentioned the spots they missed, solely for the purpose of transparent feedback. I did not expect anything in return, but had read this was a woman-owned business, and I wanted to support her with constructive feedback.
Claire was very understanding and genuine in her response, not dismissive, defensive, or argumentative. She didn't make me feel nitpick-y. She also didn't have to say much to demonstrate that she is an honest and empathetic business owner/individual who invests a lot of integrity into her hiring process and business operation.
I would rate this first cleaning service 4/5 stars, with 10/5 for client care. I plan to continue working with Claire because she led with her heart/intuition in terms of a resolution. This might not make sense to everyone who is reading this, but fellow entrepreneurs + small business owners will likely understand.
I consider myself the same type of business owner as Claire; every client interaction is unique, and if my gut tells me that I need to color outside the lines in terms of a "remarkable" resolution, I'll do that - even if it doesn't fully align with the bottom line / $$$ of the business. (Especially when you may be dealing with a customer who is sniffing around to get something for nothing, which sucks for business owners who work hard to sustain a business.)
Anyways - some might say that this isn't a business-savvy strategy; I disagree. Claire's resolution reflected "surprise and delight" marketing in a way. She went above and beyond to deliver a positive experience through a selfless act of kindness. She assured me that my next appointment will address my requests, and I trust her.
I am writing this review with the hopes that her kindness is returned to her 3x.
Thank you for taking great care of your clients!
Business Response on GoogleNov 16th, 2023
Casey,Thank you sincerely for your incredibly detailed and thoughtful review of Chloe's Cleaning Company. We appreciate the time you took to share your experience, and your feedback is invaluable to us.First and foremost, we're delighted that you chose Chloe's Cleaning Company based on positive online reviews, especially after a subpar experience with a previous cleaning company. It's heartening to hear that our team's scheduling efficiency and communication met your expectations.We genuinely appreciate your understanding regarding the missed spots during your Deep Clean. Your transparency and willingness to provide constructive feedback are vital for our continuous improvement. We apologize for any oversight on our part, and we're committed to addressing those areas in your next appointment.Claire was thrilled to hear your perspective and is grateful for your honesty. We understand the importance of client care, and your acknowledgment of Claire's genuine and empathetic response means a lot to us. We believe in the value of transparent communication and resolving issues with a client-centric approach.Your recognition of Claire's leadership style, guided by heart and intuition, resonates deeply with us. As fellow entrepreneurs and small business owners, we understand the unique nature of client interactions and the significance of going above and beyond to create positive experiences.We appreciate your understanding of our approach, recognizing that sometimes resolutions may extend beyond the conventional bottom-line considerations. Your support and trust in Chloe's Cleaning Company are invaluable to us, and we are committed to ensuring your future experiences surpass your expectations.Thank you for acknowledging Claire's commitment to delivering a positive experience and for sharing your perspective on the significance of her resolution strategy. Your review serves as a testament to the kind of service we aim to provide.We look forward to your next appointment and the opportunity to address your specific requests. If there's anything else you'd like to discuss or if you have additional preferences for your future appointments, please feel free to let us know.Thank you once again for choosing Chloe's Cleaning Company. We're grateful for your trust, and we are committed to continually earning it.Chloe's Cleaning Company
Caroline Elson on Google
For the most part they did good. But for a deep cleaning I was expecting a lot more. As I looked around I discovered that the ceiling fans werent dusted, the couch ottoman wasnt moved to be swept under in the living room. The kitchen portable island was moved to be cleaned under. Counters in bathrooms werent cleaned off. Dirt and dust was in the corner of rooms. When they were finished we asked why they didnt go over certain areas (the Ceiling ledge and fans) they said they were hard to get to. But I have to say we have normal height ceilings. And thats specifically included in the deep clean. Everything else looks great and they did a great job otherwise. Was disappointed for the price we paid for a deep cleaning vs the results. Customer service was wonderful and they did offer to have them come back, but we cleaned the missed areas already. Dont think Id use this service again
Business Response on GoogleNov 16th, 2023
CarolineCaroline,Thank you for sharing your honest feedback about your experience with Chloe's Cleaning Company. We genuinely appreciate your input, and we're sorry to hear that your deep cleaning did not meet your expectations.We apologize for any oversight in areas that should have been addressed during the deep cleaning process. Your specific comments about the ceiling fans, the couch ottoman, the kitchen portable island, and counters in the bathrooms are crucial to our improvement efforts. We understand the importance of thoroughness in a deep clean, and we regret falling short in these aspects.We appreciate your recognition of the positive aspects of our service, and we're glad to hear that our customer service was able to assist you promptly. We are committed to addressing your concerns and have taken your feedback to heart. We understand the disappointment you feel regarding the price paid versus the results, and we're actively working on enhancing our processes to ensure a more comprehensive deep cleaning experience.We value your business, and your feedback is a valuable tool for us to continually improve the quality of our services.We understand your hesitation in considering our service again, but we would welcome the opportunity to demonstrate the improvements we are implementing based on your feedback. If you ever decide to give us another chance, we will do everything possible to exceed your expectations.Thank you for bringing these concerns to our attention, and we appreciate your understanding as we strive to make amends and enhance our services.Chloe's Cleaning Company
