PNC Mortgage

Morgan Thoutt _{on Google}

Jul 13th, 2023

I did my auto loan through them. After I paid off the vehicle they sent my title to the incorrect address. I have still not seen my title even well after a month I paid it off. There is no help in getting a replacement title. The title is held in NJ while I now live in CO. NJ wants me to show up in person to obtain the title of the vehicle which a flight alone cost $900. Poor customer service.

isabella _{on Google}

Sep 3rd, 2022

Lashell is such a helpful and amazing worker at pnc and always gives the best customer service!

jeff davidson _{on Google}

May 10th, 2022

Branch Manager gets 1-10.
I come to cash a check I received in the mail. He states checks not real looks fraudulent.
Its a PNC check.
Instead of making some calls verifying if its real or calling the company none of that happen.
Next day I call capital one to do his job. Fraud department verified the exact same check.
Ill give him the pass of its may have been printed bad. Not my problem its a PNC check. Effort was none.
He even said he would call me that evening.
Hes getting paid to do nothing. Guess I should apply at PNC
where doing nothing is doing something.

Alberto Bustos N _{on Google}

Mar 25th, 2022

Arrive at this branch for a simple deposit
Bank completely empty.
3 bankers one of them seating doing something
The other one chatting with a vendor
Told me to wait for several minutes
On Monday at 12:45pm
Worse customer service

Maestro Hanpan _{on Google}

Jan 8th, 2021

Kind of a waste to post operating hours if nobody bothers to show up.