Berg Performance

*I am adding an update to this review as after I posted the owner of Berg got in touch with me and we spoke about this entire scenario. There was an unfortunate technology error where my e-mails got filtered by spam and so it appeared that I never responded. I had a great conversation with the owner and he made sure I knew nothing was intentional on their end. He also offered multiple times to make this right, and Ill definitely be coming back in so that they can take a look at my car and make sure everything was done correctly by the other shop. Overall unfortunate scenario, but anyone reading this should definitely know Berg will do a good job on your car. I took my Audi SQ5 there for some routine work (oil changes, alignments, tire swaps, etc.) and always had a good experience. The upstairs area where you can get coffee and do some work is great too. I unfortunately wont be going back after a poor experience. I hope that this is a one off event, but I inquired about a quote for a lot of work on my Audi in upgrades. The quote they provided was on the higher side, so I pursued other options. The owner reached out after a month or so and inquired as to what the status was of the project. I told him that I had gotten a reputable shop to provide an option for significantly less ($3k vs. $4.2k) but that if he wanted to try and compete they could. After some back and forth with the owner around price and what needed to be done the owner ended up just ghosting me and never saying this was something they could do or theyd need to respectfully decline. It was pretty disappointing since I enjoyed going there but wont be coming back. Fair warning for anyone looking at a big project, do some research into other shops who wont charge you as much but will still get the work done well.
May 13th, 2024

These guys are amazing. Will not take my 2019 q8 anywhere else.
May 2nd, 2024

Very nice shop and customer area. All the techs have been very professional. Excellent shop overall. Had a great experience, I will come back for more.
Apr 28th, 2024

Apr 27th, 2024

Impressive spot! Brought my 19 Cayenne for an oil change. Service was friendly, wait time was good, lounge was a huge plus for me to wait and work while the service was completed. Will be back!
Apr 19th, 2024