Canvas Credit Union Writer Square

Jun 24th, 2023

May 17th, 2023

Infuriating. I have a car loan with them. I wasn't made aware until the deal was complete that the only way I can set up auto payments is to open a checking account with them. They don't even have locations in my state. I have no online account to view my information. I just have to blindly make payments on their website using my debit card and the account number for the loan. And the payments don't even go through! I have screen shots of payment confirmations I have taken, and yet now I am late because the payment never processed. My account balance was sufficient for the car payment, and there was no explanation given as to why I would receive a confirmation but the funds wouldn't actually be processed.
Jan 15th, 2023

Automated phone line says they are closed for holidays... it's been half a month and I can't pay my car
Jan 11th, 2023

This is by far the worst baking establishment I have ever used. I had a car loan with this Bank and a checking account. I moved out of state and I lost my debit card. In the meantime my account went into negative. I try to get it out of negative by working with the bank they would not work with me. They sent my very small balance into collections about 3 days after this all went down. I fell behind on my car loan and explain to canvas credit Union employees that I could not make a payment until my next payment. I got phone calls and text messages every single day. And even after paying off my car loan the employee asked me why it was late as I was making the final payment this is the most unprofessional Bank I've ever had to work with and the employees when they call always sound so desperate like they're going to get beat up if they don't get money from me
Nov 16th, 2022