The Dentists on Pearl

The Dentist on Pearl Street rates Excellence in care and professionalism with regard to everyone Ive encountered. I HIGHLY RECOMMEND The Dentist on Pearl Steet
Dec 25th, 2023

The hygienists and both doctors are wonderful, knowledgeable and extremely kind!
Nov 2nd, 2023

My wife and I contacted the office about scheduling appointments as new clients in November and early December. They offered my wife an appointment that she accepted for December 6th. Two weeks later they tell her that the time slot is no longer available but would be placed on a priority wait list. The office is unprofessional in communication and waiting weeks to respond or indicate the availability of an appointment is unacceptable. I would recommend going elsewhere.
Oct 2nd, 2023

I love this dentist, and this is coming from some that has avoided the dentist for too long. I moved here a few months ago and an emergency situation arose that required me seeking a dentist. I'm so glad I chose this place. They are incredibly caring, walking me through and checking as we have gone along. I needed a referral for dental surgery and that place was amazing as well. Thank you all for getting my dental health back on track!
Jan 28th, 2023

Update: I did receive a call and voicemail from the office manager, Liz (who was not present in the office during my visit), apologizing for what happened and asking me to call back to discuss. I called back about an hour later, left a voicemail, and never heard back (this was 6 days ago). Kind of solidified my decision to look elsewhere for care. Original post: I am really disappointed by my experience this morning. I was coming in for my 6-month cleaning (which I scheduled 6 months ago, after my last cleaning). I arrived at 7:50AM for my 8:00 appointment, and after watching 6 people show up and be brought back immediately, I asked the front desk if I had the wrong timeit was nearly 10 after 8. After some back and forth, they let me know that my hygienist was running late, so I would need to wait for another hygienist to finish a cleaning (30+ minutes) or I could come back later in the morning/afternoon. As the first appointment of the day, I don't understand why they couldn't let me know before I arrived. I would have expected being informed before I took off work, had my partner stay home from the office so I could use the carand when 6 other patients who showed up after me are lead to the back, let me know what happened, or even discuss amongst themselves how to support me. My time is as important as your (dentist/hygienist's) time, and I wish I had felt valued in that waybut I do not.
Sep 9th, 2023