west elm
-
2955 E 1st Ave #101
Denver, CO 80206 - 303-320-1001
Hours
Chamber Rating
-
Kelly Palmer
Exchange policy is terrible and customer loyalty not a priority. You just lost a customer. Be better.
Apr 6th, 2024 -
Evan Reid
Michael was a huge help in finding a couch. He went through all of the options and went out of his way to make sure we were taken care of.
Apr 5th, 2024 -
Barbara Yondorf
Ordered a table. The table is fine and customer service was good BUT the table is higher than it was advertised as which means I have to find higher non-standard height chairs. Really a pain. COMMENT: I had the exact same problem. I had someone cut down the legs.
Mar 31st, 2024 -
Ethan Aumann
Ordered a media console and two rugs from West Elm online. Waited two months for delivery. When they arrived, I received three items, but only one of the three was what I ordered. I was sent a coffee table instead of the media console, and one wrong style / model of rug. WHAT A PAIN / JOKE - how does a reputable company not verify the correct items are being sent to a customer?
Mar 21st, 2024 -
John Brungardt
First of all I ordered online, but since you can't review them online this is the store that is closest to me. I have been in here a few times and the employees are unbelievably rude so one star is a little generous for them too. We ordered a cabinet for our bathroom. It showed up literally destroyed. It was clearly a returned item that had multiple pieces of cardboard used to ship back, still had pieces of cardboard with the original purchasers name on it. Every corner was cracked, the seams were coming apart and it was generally a disaster. To not even take the time to check a returned item and or repack it properly is an absolute disgrace. Not to mention the item itself was clearly cheaply made to begin with even though the price does not reflect that. You can get higher quality items for 50 bucks on Amazon! Steer way clear!
Mar 23rd, 2024
Contact Info
- 303-320-1001
Questions & Answers
Q What is the phone number for west elm?
A The phone number for west elm is: 303-320-1001.
Q Where is west elm located?
A west elm is located at 2955 E 1st Ave #101, Denver, CO 80206
Q What is the internet address for west elm?
A The website (URL) for west elm is: https://www.westelm.com/stores/us-co-denver-cherry-creek-north/
Q What days are west elm open?
A west elm is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is west elm rated?
A west elm has a 2.5 Star Rating from 362 reviewers.
Hours
Related Categories
Ratings and Reviews
west elm
Overall Rating
Overall Rating
( 362 Reviews )Kelly Palmer on Google
Exchange policy is terrible and customer loyalty not a priority. You just lost a customer. Be better.
Evan Reid on Google
Michael was a huge help in finding a couch. He went through all of the options and went out of his way to make sure we were taken care of.
Barbara Yondorf on Google
Ordered a table. The table is fine and customer service was good BUT the table is higher than it was advertised as which means I have to find higher non-standard height chairs. Really a pain. COMMENT: I had the exact same problem. I had someone cut down the legs.
Ethan Aumann on Google
Ordered a media console and two rugs from West Elm online. Waited two months for delivery. When they arrived, I received three items, but only one of the three was what I ordered. I was sent a coffee table instead of the media console, and one wrong style / model of rug. WHAT A PAIN / JOKE - how does a reputable company not verify the correct items are being sent to a customer?
John Brungardt on Google
First of all I ordered online, but since you can't review them online this is the store that is closest to me. I have been in here a few times and the employees are unbelievably rude so one star is a little generous for them too. We ordered a cabinet for our bathroom. It showed up literally destroyed. It was clearly a returned item that had multiple pieces of cardboard used to ship back, still had pieces of cardboard with the original purchasers name on it. Every corner was cracked, the seams were coming apart and it was generally a disaster. To not even take the time to check a returned item and or repack it properly is an absolute disgrace. Not to mention the item itself was clearly cheaply made to begin with even though the price does not reflect that. You can get higher quality items for 50 bucks on Amazon! Steer way clear!
Overall Rating
Overall Rating
( 362 Reviews )Write a Review
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