Storage King USA

Perfect everything excellent
May 3rd, 2024

Kelli was amazing and was super helpful and made the check in process painless and easy. Thanks.
Feb 14th, 2024

Kelly, the manager, is understanding, knowledgeable, and about her business. Unit was exactly as advertised, even more so honestly.
Feb 11th, 2024

Kelli was very kind and helpful and made a sad time less painful. Thank you Kelli!
Jan 12th, 2024

I recently rented a storage unit at this location on Huron, just off of Mississippi and Santa Fe. Everything went well with getting it paid for, receiving the details of accessing the property, etc. I had requested a lock, which they left in the unit, however, after getting the unit loaded, I discovered that the lock was faulty. It wouldnt lock with the one provided. Being in a serious time crunch, I didnt have the time to go get another lock, so I simply closed the door and left, planning to return in a couple of days with a working lock - hoping that no one would steal stuff from my unit in the interim. I returned two days later, with a new lock, only to find that a lock had been put on my unit. As soon as I saw this I began to head to the main office but when I turned around, there was the manager of the facility, who immediately told me that she noticed there was no lock and took the liberty of putting one on so that my belongings would be safe. She removed her lock and I put mine on, thanking her repeatedly for going above and beyond. THAT, my dear readers, is true customer service.
Mar 5th, 2024