H&R Block

Apr 2nd, 2024

This location in highlands ranch is very popular ran. I do a walk in waited 2 hours to be seen was never seen. Didn't get anything done did a drop off. Never heard back from them is been 2 weeks now. I called to get an appointment for Friday. Call this morning for the appointment to confirm and my appointment magical disappeared. This is so disappointing . Never had this much trouble with H&r block.
Mar 19th, 2024

They will not amend/ file schedule c. Seems like these guys get a commission from butchering your taxes and refusing to take any deductions. Im pretty sure this not so nice old lady lied to me face and I do not appreciate it.
Apr 29th, 2023

Robert was great & helped me file my tax extension. I had an appointment with someone else scheduled tonight..Apparently she took another client but Robert stayed late to take me
Apr 27th, 2023

The online software had a missing document that I needed. I downloaded a version, which was better, but I still didn't feel comfortable with my very complicated return. I finally went into a nearby office on a Sunday and an analyst saw me right away. He ended up starting from scratch because none of the software versions can transfer data from one to the other. This was my third time trying to get my taxes done with HRB, so you can imagine my frustration level at this point. That said, the third time was the charm, as my return was finished and filed in a timely manner. I was able to relax because I felt that all my questions were adequately answered and that the final return was done correctly. He was honest about situations that merited his asking questions of his mentor to be sure our approach was the correct one. I appreciated this thoroughness. Gurney Thompson was a lifesaver for me! I normally do my own taxes and am pretty knowledgeable but I had sold two rental properties and bought replacement ones. The tax consequences could be significant if this is not handled correctly and I was getting conflicting answers from others before going to HRB. I was always treated with respect and courtesy by everyone there. I'm happy that in my year of need, the people of HRB came through for me relatively late in the game.
Apr 27th, 2023