Drive-In Autosound & Window Tint

On 4/4/24 I was quoted over $400 for labor alone on a simple head unit swap and back-up camera addition using brand new, compatible parts I brought in myself. Reliable sources have told me this is at most 2 hours of work for a professional shop. I have several cars and do a lot of business with various auto shops around town. Other shops in town quoted at half this rate or less for the exact same work on the same day. Such a huge difference is simply unjustifiable in my opinion. When I asked what their standard labor rate was they claimed they didn't have one, but rather charge by the job. I think that model is predatory, and I feel sorry for those customers that are less familiar with prevailing labor rates in automotive service. I'm sure they sucker some into paying what they charge either out of wealth or ignorance. I sure hope the workers are paid very handsomely given what they charge. To the owner(s): I get that as a business you need to make money, but if you want a good reputation and repeat customers you should deal fairly. I will tell everyone I know to avoid this business. The only upside was that Justin, the manager, was very polite and professional. If not for Justin I'd rate 0/5. 1/5 I would definitely not recommend. Be smart and take your business elsewhere.
Apr 5th, 2024

David and the guys at Drive-in Autosound did an amazing job on my car! Very professional, highly recommended!
Mar 29th, 2024

Justin was awesome did a spectacular job and even saved me money thanks guys will definitely be back
Mar 26th, 2024

Got me in the day I called for full window tint. Did an amazing job!
Mar 18th, 2024

Professional, great quality, and overall amazing service. Thankful for Drive In Auto Sound.
Mar 13th, 2024