Rocky Mountain Chocolate Factory

I was just in to get some caramel apples and other dipped treats and shakes with my family for my moms birthday and both people tending to us (one with apples and the other making shakes) were both very rude and agitated that they even had people coming in for treats, very disappointed to be in such a negative environment we got what we were coming for and left.
Apr 5th, 2024

Mar 31st, 2024

Mar 5th, 2024

Feb 16th, 2024

The Rocky Mountain Chocolate Factory is a store we always look forward to going into however, this store was very rough this evening. To start with the young guy that was working in the store was REALLY rude and unprofessional. At first I thought I did something wrong when I asked him to please put our selected chocolate into separate bags as there were three of us choosing different items. His body language and behavior made it very clear that he was not happy about being asked to do this. ( there was also a couple behind us that was dealing with the same attitude as we did from this guy so I know it wasnt just me) I also asked for a Carmel apple and to please slice it, which he did however, how did he miss the large brown section in the middle of the apple, I saw it as soon as I pulled it out of the bag as the apple fell open where he sliced it. I get that I only spent $28.17 in the shop, but did not expect to be treated like I was bothering this guy by being there.
Apr 5th, 2024